I just had a Hampton Bay fan installed in my vaulted ceiling. It is a fan with lights. Installer was unable to install the remote unit because of the steepness of the ceiling and the longer downrod. The fan is currently functioning with a wall switch but only on high speed. We did not put the light bulbs in the unit so that the fan alone could be used at night. What are my options for resolving this. Can I install a pull chain to turn the fan on and then use the wall switch for the light part of the unit... any other suggestions.

Thanks

You could, but there is a way to fit in the remote unit even though it is mounted on a vaulted ceiling. It shouldn't make any difference, in fact, there is the same amount of room in the canopy.

Your best option is to get an installer who is more skilled with fans. What is the pitch of the ceiling? Most Hamptons tell you on the outside of the box how steep you can go. The string idea will not give you good results in this vaulted application.

I just had a Hampton Bay fan installed in my vaulted ceiling. It is a fan with lights. Installer was unable to install the remote unit because of the steepness of the ceiling and the longer downrod. The fan is currently functioning with a wall switch but only on high speed. We did not put the light bulbs in the unit so that the fan alone could be used at night. What are my options for resolving this. Can I install a pull chain to turn the fan on and then use the wall switch for the light part of the unit...any other suggestions.

Thanks
Thank you both. Unfortunately I am already out the $$ I paid the installer so I am looking for a solution that makes the unit useful. The box says the pitch of the ceiling can't be more than 30degrees... the installer seems to think the pitch is more than that... although I'm not convinced.

If your ceiling was steeper than 30 degrees, the fan wouldn't hang right, but the remote would still fit. Get the installer to come back.

I just had a Hampton Bay fan installed in my vaulted ceiling. It is a fan with lights. Installer was unable to install the remote unit because of the steepness of the ceiling and the longer downrod. The fan is currently functioning with a wall switch but only on high speed. We did not put the light bulbs in the unit so that the fan alone could be used at night. What are my options for resolving this. Can I install a pull chain to turn the fan on and then use the wall switch for the light part of the unit...any other suggestions.

Thanks
Ok. I'll have them come back. Any pointers to give them...

Your installer "thinks" it may be more than 30 degrees? What, he doesn't know how to calculate pitch? A 12/12 roof gives a 45 degree angle. What is your pitch? You can always build a triangluar box that attaches to the ceiling and creates a flat, horizontal mounting surface.

There's a trick to getting the receiver to fit in the canopy. I have never done it personally, but it's been posted to these forums many times.