wdk40
Jul 5, 2007, 01:20 PM
Hi -
I had a brand new furnace & a/c installed in Oct 2006. When I went to use the a/c in early May, there wasn't any cold air. The HVAC company came out a few times and finally decided to replace the coil on top of the furnace. They said it had a leak and that is where the refrigerent was leaking from. After the coil replacement, I noticed water around the furnace. They came back out and said that the evaporation pan has a bad weld and that is where the water is coming from. They have offered to replace both the coil and pan again.
My question - is there damage being done to the furnace by the water leak? Should I be pushing for more than replacement of the coil? My argument is that I paid $9K for something that should work, not something that requires new parts after the first time I use it. Now I'm skeptical of all the equipement (Lenox).
Your help is appreciated!
I had a brand new furnace & a/c installed in Oct 2006. When I went to use the a/c in early May, there wasn't any cold air. The HVAC company came out a few times and finally decided to replace the coil on top of the furnace. They said it had a leak and that is where the refrigerent was leaking from. After the coil replacement, I noticed water around the furnace. They came back out and said that the evaporation pan has a bad weld and that is where the water is coming from. They have offered to replace both the coil and pan again.
My question - is there damage being done to the furnace by the water leak? Should I be pushing for more than replacement of the coil? My argument is that I paid $9K for something that should work, not something that requires new parts after the first time I use it. Now I'm skeptical of all the equipement (Lenox).
Your help is appreciated!