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Home > Computers & Technology > Software > Word Processing   »   setting up faxing facilities

 
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Old May 2, 2005, 05:25 AM
chazsgang
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setting up faxing facilities

Hi Folks,

Could really do with some help here.

I have a pc with built in dial up modem, which is not used or connected as far as im aware. I have an external broadband router which supplies my 2gb broadband connection.

I want to set my computer up to send and receive faxes. to my knowledge i cannot send faxes through broadband so need to set up my internal modem.

I would be really grateful if someone could help and advice me how to set up my pc for faxing.

thanks

charllie

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Old May 2, 2005, 09:20 AM   #2  
ScottGem
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You need to install fax software. This should have come with the PC (or with the modem). If, not you will need to purchase some software (Winfax is the best).

When you install fax software it installs a Fax "printer". To send a fax is the same as printing. You select File>Print then choose the fax printer as your printer and press OK. The fax software will then load and prompt you for phone number and other info and then send the fax. To receive faxes is a different issue and depends on the software used. Generally, you either set the software to monitor your fax line or turn it on manually when you receive a fax transmission. The fax will then be stored in an IN box from whihc you can view and/or print it.

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Baruch1948 : Helpful but Winfax is not best! Never worked properly and was always a devil to install.
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Old May 3, 2005, 10:34 AM   #3  
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Hi ScottGem,

Thanks for your help it was very useful.

Im using windows xp so i actually had the software on my pc. However i still have a problem. I went through the windows xp fax set up wizard and all indications showed that it was set up ok. i tried to send myself a fax to test it but it keeps saying that there is no dialing tone. I even tried to send it when i had the phone on to hear if it was attempting to connect, but nothing happened.

Any ideas.

Thanks

charllie
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Old May 4, 2005, 04:27 AM   #4  
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You may need to check the Com port setup. What port is your modem on? Are you sure the phone line is plugged in correctly?
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Old May 4, 2005, 11:19 AM   #5  
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Hi ScottGem,

Thanks for reply.

The modem is on com port 3 when i checked. I tried looking at the settings in fax console but not sure what im looking for. I went through the fax wizard again and attempted to send a fax but it came back with:

"No Dial Tone, The phone line is in use or not connected"

The phone line is connected and working perfectly. Any suggestions?

Thanks

charllie
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Old May 5, 2005, 04:31 AM   #6  
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I don't use MS Fax, but it certainly sounds like its not detecting the modem properly. I think you need to find where the COM port setting is and make sure its set to Com 3.
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Old May 5, 2005, 05:19 AM   #7  
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Howdy:

Are you using a DSL filter on the modem line??

Murray
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Old May 5, 2005, 05:38 AM   #8  
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Try the following:
Go to Start->Settings->Control Panel->Phone and Modem Options
Then go to Modems and choose your modem (Fax Modem) and click Properties. More likely than not, there will be a checkbox labeled "Wait for dial tone before dialing". Uncheck that and try again.
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Old May 5, 2005, 10:15 AM   #9  
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Hi Folks,

Thanks for your replies.

yes i am using a DSL filter on my broadband modem, does that make a difference?

I will give the other suggestions a try and get back to you.

Thanks

charllie
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Old May 5, 2005, 12:18 PM   #10  
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The filter doesn't go on the modem, it goes on the phone lines themselves!!

Murray
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