Hi,
You can also check on what programs are starting up when you boot up the computer.
Go to Start/Run , then type in MSCONFIG
In that window, at the top, click on the StartUp tab.
Look to the left, and scroll down, to see all that is starting up when you boot up the computer! Best there is a lot!!
You can left click on any item (such as anything that says "auto update", or start "MS word", or anything else that you don't need starting), to remove the checkmark, then click on Apply and OK.
Reboot the computer.
If you have unchecked anything you really need, then you can always to back and re-check it.
This might be a long shot, but you can also run a Spyware scanner, if you don't already have any. Here are some, with suggestions on how to use them:
If you think you already have Spyware/Advertising Ware in your computer, run these as follows:
http://www.security-related.com/download2.htm
Download: SpyBot Search & Destroy; 1.3
(If you use the Spyware Blaster free program, then don't set SpyBot to the Immunization feature)
AdAware at:
http://www.lavasoftusa.com
Download: AdAware_SE V 1.06
CWShredder at:
http://www.intermute.com/products/cwshredder.html
(CWShredder is intended only for removal of CoolWebSearch files; placed as spyware on the harddrive). It is not a "stand alone" scan, but needs to be run. Download the free version by clicking on "Download stand alone version of CW Shredder".
All 3 of the above programs run better and much faster when run in SafeMode.
To get into SafeMode:
Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
When the options show on the screen, use the up and down arrow keys on the keyboard to select
"Safe Mode".
Press Enter
It's best to run the AdAware scan first; 3 times; then re-boot.
Then, run the AdAware scan again 3 times; then run the SpyBot. Then, run CWShredder.
Re- Boot.
Reason for running so many times:
Some of these trojans' files can be deleted the first time; leaving some others; but on re-boot, they re-write the files that were deleted.
Running multiple times deletes most of it the first
time.
If you wish to have a great program, after you clean out Spyware/Advertising Ware:
This program stops this stuff from getting into the computer in the first place, by placing URL's in the browser, stopping them instantly. One of the Very Best free programs anyone can download!
SpyWare Blaster 3.3
http://www.javacoolsoftware.com/sbdownload.html
Since you already have the MS Anti-spyware program, you probably don't need SpyWare Blaster.....but in my personal opinion, it is better. Others have their own opinions, of course.
Best wishes,
fredg