Wireless router not working after upgrading internet speed

swil4053 · #1 Mar 21, 2008, 01:39 AM

Hi,
I recently upgraded my internet speed to BigPond ADSL 600MB 20000/512 and since then I have been unable to hook up through my wireless router. Is there something I need to change on the computer, modem or router?

biggsie · Mar 21, 2008, 10:40 PM

I would contact your ISP provider and see if they can help

Can you get internet service with wired -- prove modem and router work

If you have a laptop try accessing someone elses network that is working

May be best to reset modem - and let it get a fresh start

Then reset router and allow it to make necessary connections

Then start a computer and see if it connects to the internet

If modem has DSL light -- then it is probably working

If you contact your router support, they say hook computer to modem

If it works computer to modem -- router is the problem

Do you have your router set up right -- login and check settings

It may be best to get help from router suppurt



At Ask Me Help Desk you can ask questions in any topic and have them answered for free by our experts. To ask questions or participate in answering them you must register for a free account. By registering you will be able to: Get free answers from experts in any of our 300+ topics. Accept money for answers that you provide. Communicate privately with other members (PM). See fewer ads. Sign Up!