A tool bar has appeared at the bottom of my screen, and it is there constantly, even when I'm not viewing the internet. When I am looking at photo's it's still there and very annoying. Some one said to find it in add/delete programmes and delete it, but there is nothing there to say what it is. It has a red cross in the corner to close it but when I click it, it just stays there. I have run AVG, plus norton, plus spybot, but it's still there. Ant ideas please?

fredg

Hi,
First, try Right click anywhere on the toolbar. See what your options are. If you have an option like "Delete", then Left click on Delete.
If not, then you might try the following, which will get rid of Spyware/Malware/Advertising files, programs, etc.:

If you think you already have Spyware/Advertising Ware in your computer, run these as follows:

http://www.security-related.com/download2.htm
Download: SpyBot Search & Destroy; 1.3

AdAware at:
http://www.lavasoftusa.com
Download: AdAware_SE

CWShredder at:
http://www.download.com/CWShredder/3...ml?tag=lst-0-1
(CWShredder is intended only for removal of CoolWebSearch files; placed as spyware on the harddrive). It is not a "stand alone" scan, but needs to be run.

All 3 of the above programs run better and much faster when run in SafeMode.

To get into SafeMode:
Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
When the options show on the screen, use the up and down arrow keys on the keyboard to select
"Safe Mode".
Press Enter

It's best to run the AdAware scan first; 3 times; then re-boot.
Then, run the AdAware scan again 3 times; then run the SpyBot. Then, run CWShredder.
Re- Boot.
Reason for running so many times:
Some of these trojans' files can be deleted the first time; leaving some others; but on re-boot, they re-write the files that were deleted.
Running multiple times deletes most of it the first
time.

If you wish to have a great program, after you clean out Spyware/Advertising Ware:
SpyWare Blaster 3.2
Great, free, program that STOPS spyware, trojans, home page hijacks, etc, BEFORE they get into your computer. Check it out at CNET at link:

http://www.download.com/SpywareBlast...ml?tag=lst-0-2

The following link provides a comprehensive online tutorial for detecting and removing the various bits and pieces of Hijack This.

http://www.thespykiller.co.uk/hjttut.htm

If none of the above solve the issue, please post back.
Best of luck,
fredg

itgalary

first find out what its it by selecting it.

SC-tbfd

fredg list losts of good solutions. I just want to point out that all of those are very easy and safe to use EXCEPT hijack this.

hijack is easy to use but there are no safe guards built in. it WILL allow you to delete good and even necessary programs and files. research, on line, each item to know for sure what it is before you delete it using hijack this.