hi, sometimes when I attempt to connect to a web site, doesn't matter which one, I get a message that says not enough memory to run this program close one or more programs. If I do C/A/D to see what is running, the normal stuff is there and then Webshots, webshots all the way down the little screen. I have to log out, close down and re boot to continue what I was doing. Yes I have webshots installed on my machine and it shows up as Webshotstray (I think) but why the webshots over and over how can I stop this once and for all. Thanks December

fredg

Hi,
First, go to Control Panel, Add/Remove Programs, and uninstall (remove) Webshots.....if it shows up there.
Next, run the following:
If you think you already have Spyware/Advertising Ware in your computer, run these as follows:

http://www.security-related.com/download2.htm
Download: SpyBot Search & Destroy; 1.3

AdAware at:
http://www.lavasoftusa.com
Download: AdAware_SE

CWShredder at:
http://www.intermute.com/products/cwshredder.html
(CWShredder is intended only for removal of CoolWebSearch files; placed as spyware on the harddrive). It is not a "stand alone" scan, but needs to be run. Download the free version by clicking on "Download stand alone version of CW Shredder".

All 3 of the above programs run better and much faster when run in SafeMode.

To get into SafeMode:
Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
When the options show on the screen, use the up and down arrow keys on the keyboard to select
"Safe Mode".
Press Enter

It's best to run the AdAware scan first; 3 times; then re-boot.
Then, run the AdAware scan again 3 times; then run the SpyBot. Then, run CWShredder.
Re- Boot.
Reason for running so many times:
Some of these trojans' files can be deleted the first time; leaving some others; but on re-boot, they re-write the files that were deleted.
Running multiple times deletes most of it the first
time.

If you wish to have a great program, after you clean out Spyware/Advertising Ware:
SpyWare Blaster 3.2
Great, free, program that STOPS spyware, trojans, home page hijacks, etc, BEFORE they get into your computer. Check it out at CNET at link:

http://www.download.com/SpywareBlast...ml?tag=lst-0-2

This could be, but not absolutely sure, Spyware using Webshots.

Best of luck,
fredg

ScottGem

Clearly, Webshots is getting loaded multiple times. Why that is happening I can't tell. You might want to check with their tech support. It could be spyware or a glitch in the program or the program itself is junk.

I would definitely uninstall it and see if you continue to have problems. If you don't you might try redownloading and reinstalling a clean copy.

fredg

Hi,
Another think you could do is to disable the auto update for Webshots. You could then check the site whenever you wish for any update.
Go to Start/Run, and type in MSCONFIG, then click on OK.
Click on the StartUp tab. On the left will be all the programs starting up when you boot up the computer.
Scroll down, and look for something like Webshots.
You can left click on it, to remove the checkmark, then click Apply, and OK.
Re-boot.
If you have unchecked something you really need, you can always go back and check it again.
Best wishes,
fredg