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Home > Computers & Technology > Operating Systems > Windows   »   help, problems for 4600 dimension model dell computer

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Old Jan 2, 2006, 09:38 AM
tinalism
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help, problems for 4600 dimension model dell computer

My computer just black out for like 7 days already

first i start the computer, it runs the opening then it becomes black screen and shows " _ "

i tried to reboot the computer and press f12 to boot

in the number 5 click cd rom then run the CD(operation cd / recovery cd that dell has)

and after a while it runs the window professional set up

i try to recover it but it said

i need the windows automated system recovery disk

window xp professional service pack 2 cd

but i dont' have those 2 CDs

until one process

it said something like disk 0 at id 0 on bus 0 on atapi

and wrote it can't not access the disk

if i press enter in the window professional set up

it keeps process and show in technial support

setupdd.sys-address F84C49A8 base at F849D000, DATESTAMP 41107C8F


what does this code means?

can someone help me?

does anyone know how to save this kind of problem?

help!!!!

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Old Jan 2, 2006, 12:37 PM   #2  
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Did you call Dell for support? It sounds like a hard drive problem. Do you ever see the Windows logo?

Did you try booting to Safe mode (press F8 as you boot until you get the Safe Mode menu).
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