printer problems

Steve Christman · #1 Jan 23, 2006, 04:13 AM

having trouble with printer because M3SKin.DLL was not. how can i correct this problem?

NeedKarma · Jan 23, 2006, 04:25 AM

That file seems to be related to spyware. Uninstall the printer software; download, install, update and run Spybot to rid yourself of the spyware. The reinstall the printer as per the manufacturer's manual.

fredg · Jan 23, 2006, 05:51 AM

Hi, Steve,
I agree with the other answer before mine, running spyware scan, in SafeMode.
If you have an Antivirus Program, I would also run a Virus Scan in SafeMode, becuase on a couple of research sites, this might possibly be a worm.
Then, as said before, uninstall the printer, then reinstall it, following exactly the steps given with the printer's manual. I do wish you the best of luck.

NeedKarma · Jan 23, 2006, 09:50 AM

Quote:

Originally Posted by fredg

Hi, Steve,
I agree with the other answer before mine, running spyware scan, in SafeMode.
If you have an Antivirus Program, I would also run a Virus Scan in SafeMode, becuase on a couple of research sites, this might possibly be a worm.
Then, as said before, uninstall the printer, then reinstall it, following exactly the steps given with the printer's manual. I do wish you the best of luck.

Weird. He copies my advice and gets the approval.



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