ps3 headset not working

dragon316 · #1 Nov 18, 2008, 09:13 AM

i called sone customer service got me no where gamestop didnt know whta to do so amybe someone here can i play socom i press the power button on screen it says its connected but i cant talk and headset icon i turn it off you get from there.

& the sony.com plastation network no one has answerd my question yet maybe someone here can help out.?

i went under ps3 system stuff to serch for teh head set wireless bluetooth head set all i get i an eroor message. what to do.

i got it at bestbuy 50% of the time poeple that work there know what there talking or dont knwo the answer im asking cant return it therw out the reciept.

......and sigh i have verizon fios which the speed on the compture to borwse the net is the same as dsl or slower i dont if thats problem.

its stuff like this i hat wireless bluetooth stuff........................sigh any sugestions what to do?

thanks

Lowtax4eva · Nov 20, 2008, 01:23 PM

Well first I dont fully understand... you said it connects but when you speak it doesnt go through... for this check your volume levels... maybe you have the headset muted, this would be part of the in-game options.

But then you also said that when you try and connect it you get an error message. Can you type exactly the message you get (like the error code) and maybe i can help more.

Fianlly, even if you dont have the receipt Best Buy should exchange it for another headset. Is this the "official" PS3 bluetooth headset?

dragon316 · Nov 20, 2008, 07:44 PM

what i mean by connect is players have the head set icon when playing the game i dont have the icon when i turn the head set on and while im playing the game i turn the head set on it says connected but i cant talk or anything and the volume is tunred all the way up.

errroe message i dont get the get no erroe code but its a mesage first message is sacanning please wait ( if i wait long enough ) message will change to erro cant locate bluetooth wirless device or something.

on the pcakage it says officila bluetooth headset with the socom game for ps3

Lowtax4eva · Nov 21, 2008, 01:35 PM

I found this on boards.playstation.com about this exact problem... hope it helps

Quote:

A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.

Make sure your Bluetooth headset is fully charged before you begin.
Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.

dragon316 · Nov 24, 2008, 12:32 PM

thanks for the help i did just that & forgot to input the password now i have to start all over again and im not even sure if it will still work thanks for the help.

ps. if i would have inpute the password it would have worked.

dragon316 · Nov 24, 2008, 02:08 PM

forget what i said its working now i dont kno whow & i dont carer its working now thats all that matters now.

once again thanks forthe help

Christopher618 · Nov 25, 2008, 09:23 PM

lol i know you said the problem was fixed but i have to comment. the headset i got which isnt intended for ps3 is for a phone and the problem i had is the same one you had so you probably did the same. i got so frustrated i about broke it in half. all i did was unsync it and then sync it back and wall-a there it was working again. sometimes to many bluetooth items linking here and there such bluetooth items as cell phones and other headsets etc. good gaming and good shooting

dragon316 · Nov 26, 2008, 08:05 AM

Quote:

Originally Posted by Christopher618

lol i know you said the problem was fixed but i have to comment. the headset i got which isnt intended for ps3 is for a phone and the problem i had is the same one you had so you probably did the same. i got so frustrated i about broke it in half. all i did was unsync it and then sync it back and wall-a there it was working again. sometimes to many bluetooth items linking here and there such bluetooth items as cell phones and other headsets etc. good gaming and good shooting

ill keep that in mind but that was my problem the only bluetooth headset i have is for teh ps3 i have no other bluetooth items in my house what so ever and why it took so long just to configure the headfset to the ps3 when the guy at gamestop it took him seceonds but me it took minutes or hours to finally find the blasted thing.



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