computers

moonlight · #1 Nov 3, 2003, 10:43 AM

I connect to the web via broadband.
Everything is ok for about 15mins then my browser disconnects. I have deleted and reloaded explorer but the fault remains. I have also downloaded avant browser - no difference. When the browser goes off line it does not effect other programmes such as messenger which continue to work. However if I disconnect them and then try run them they too do not work after the 15mins.
Help!

cyrus · Nov 3, 2003, 03:33 PM

what operating system do you have also have you updatred your system using windows update?

cremedies · Oct 17, 2004, 09:16 AM

Try going to www.trendmicro.com and run the free online virus scan just to rule it out.

urmod4u · Dec 25, 2004, 02:49 AM

You may also want to check the properties of the connection.
Right click on the connection's icon (that is the one that you double click to connect to the ISP) , select properties. Second tab (TCP), ensure that the "Idle Timeout" is unchecked. I'd not be surprized that it is checked, with a value of 15 minutes.

fredg · Dec 25, 2004, 02:58 AM

Hi,
Urmod4u's answer sounds like a very good one.
If that doesn't work, call your ISP.
fredg



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