www.211.org
In my area when its an emergency/crisis but you don't need police, fire or ambulance, you just call 2-1-1. They are managing a huge database that allows anyone to tap into all the local resources out there on any kind of problem imaginable. Easy Peasy!
I met them when my office participated in a local seminar they hosted that showcased all the help we have in my community (I was SO impressed about how much help is available WOW!).
It is because of them that I can be so hopeful with others too since it really cuts down on the "scrambling to find resources" part of the help equation. Now I work closely with them in my professional life and it's my hope that they can continue to build a nationwide network in the US.
I realise this won't work for those outside the US, but should you have similar resources, please post them too?