 | |
| Browse | Ask | Answer | Search | Join/Login | |
Help! Virus on My computer!
Asked Apr 26, 2010, 07:20 PM
—
12 Answers My husband was fiddling around on the internet. He clicked on a website and one of those pop ups came up about "warning malicious stuff on your computer blah blah blah click here to scan blah blah" I don't know what he did after that but next thing you know we have an icon on our computer called "My Security Engine". We can still work around the pop up but it's dead center on the screen. We ran malware bytes (I think that's what it's called) and it dected something and it seemed like it was gone after we quarantined. Next day, there it is back again. Also when we google stuff it somehow redirects to fake websites. So does anyone know how I can get rid of this? It's called My Security Engine. I am currently in safe mode right now. I have no clue what to do, but I can follow directions well. Oh after it came up the next day, I ran malware bytes antimalware on safe mode and it detected nothing. I also cleaned up everything with cc cleaner. Please somebody help! Thanks...  |
12 Answers
| ||||
| There is a manual removal method and would suggest that if you may know someone you feel comfortable with making some registry edits Malwarebytes should take care of it for you, it is freeware and can be used without purchase Malwarebytes As you do say you ran malware and did not help, would suggest the manual removal below If still a problem after that, here is the manual instructions link (there is also a link to download a software to fix it, but it is not free - should be able to fix this without purchasing anything) So skip download box and there is manual removal instructions Remove My Security Engine, removal instructions | ||||
| |
| ||||
| Unfortunately some of the more advanced modern viruses go to extreme lengths to disable or interfere with common detection tools such as Malwarebytes. They also know how to stop some anti-virus from removing them. What anti-virus software are you running? Have you downloaded all the latest definitions for antivirus and malwarebytes? You might want to try Spyware Doctor with Anti-Virus which is free from Google, you can get it here: Google Pack It would also be helpful if you could copy/paste the information about the virus. | ||||
| |
| ||||
| Thanks you. I don't think I have any anti-virus software running. I downloaded the latest version of malwarebytes in safe mode. I also have another virus remover checker thing (sorry I don't know the correct word for that) it is called super anti spyware and it didn't detect anything either. I have a feeling this is a more advanced virus. Oh yeah after I ran in safe mode and it didnt' detect anything, I went back to regular and tried to run it and the virus kept me from running it. It also had another pop up about registry editor and to click okay. I can still use the internet for about 10 minutes, then the background gets shady and I can't do anything. Also it's like it's an automated type thing and it just automatically pops up. I'm going to check out the links you posted seahwk83. Thanks again for your answers. | ||||
| |
| ||||
| Make sure and backup your important files in case you have to re-install windows. You can also try AVG Anti Virus for free (non-commercial use). It's not considered the best anti-virus but I think it's decent and hey, it's free. AVG Free - Download Free Antivirus and Antispyware for Windows 7, Vista and XP I have a colleague who once got a nasty virus and she had to run malware bytes from a thumbdrive and change the name of the program because the virus was killing the program otherwise. | ||||
| |
| ||||
| Can you use system restore and restore to an earlier time? Generally works well if you can. There is usually an option when you boot to use safe mode and system restore. Running "Microsoft Security Essentials" may work too, but it could take up to 8 hours to scan an HD. | ||||
| |
Not your question? Ask your question View similar questions
| Thread Tools | Search this Thread |
Add your answer here.
Check out some similar questions!
My Computer Has a Virus [ 2 Answers ]
My laptop has a virus. What is my best course of action to try to remedy the problem?
There's a virus on my computer what do I do! [ 4 Answers ]
Ok a few days ago my little sister started playing some games online and didn't pay attention t her though. When I got on the computer it was freezing. Now its been like this for two weeks there are many pop-ups of advertisements like redCure, shop or stop zilla and etc never seen in that in my...
Virus on computer [ 3 Answers ]
How do I delete viruses on my computer?
I think I have a Computer virus but it won't go away. [ 9 Answers ]
I've just recently gotten a virus (I'll call it a virus because I don't know all of the terms to use). Every time I run a scan with ad-aware (SE personal), I find new cirtical objects. I've tried keeping them in quarentine, and also deleting the quarentine file. Every time I turn my computer back...
Computer Virus [ 4 Answers ]
I have a trojan on my PC called generic.cd it is in the file icc.dll in Windows. I am using McAfee anti virus software. The trojan cannot be cleaned and the file cannot be deleted. I have quarantened the trojan but when I rescan the PC it has returned. I tried the McAfee online help but without...
View more Spyware, Viruses, etc. questions Search
