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wobneb · Apr 21, 2009, 01:16 PM

I thought I had deleted the webroot spyware from my PC, I am trying to download McAfee internet security and it says it can't do so unless I remove the webroot spyware, when I did a search it is in the hidden files, I tried to delete it and it wouldn't let me, I got rid of the webroot disc along with any passwords etc when I thought I had originally deleted it from my system... any information of how to remove it would be greatly appreciated, thank you

Andrew Carstens · Apr 21, 2009, 01:43 PM

Use Super Anti Spyware it really takes away all viruses and spyware even that ''Webroot spyware''
Download it at: SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
Let me know how it turned out and for anything els just ask.
Good Luck

Krazi · Apr 21, 2009, 01:48 PM

Webroot is an anti-spyware it protects your computer. I'm sure webroot have a tool for removal... I will look for it and post an update.

Krazi · Apr 21, 2009, 02:21 PM

Ok, I just hit me...
If your spysweeper has ant-virus then that is the reason McAfee is butting heads. You can down grade to just spysweeper and McAfee will then work side by side.

Made contact w/ webroot and I got what you need to uninstall webroot... here is the email I received.

Hello,

Thank you for contacting Webroot Support,

Important Note: In order to remove Spy Sweeper you will need to download an uninstall tool. To access the download, please go to the website provided below. When prompted, please save the download to your desktop.

http://download.webroot.com/SSCCleanup.exe

Shut down the currently installed version of Spy Sweeper/Webroot Antivirus with Antispyware by right-clicking the icon in the lower right-hand corner of your screen, then simply left-click on Shut Down option. You will only need to do this if you have Spy Sweeper/Webroot Antivirus with Anti-Spy Ware installed and it is running.

Once Spy Sweeper is shut down, double left-click on the SSCCleanup.exe that is on your desktop.

You will be prompted to accept the license agreement. After you have accepted the license agreement the cleanup process will start. The process is complete when the last line of the dialog window says “Removal procedures have been completed” and the Close button is highlighted.

Close the cleanup utility window and the SSCleanup.exe file will disappear from your desktop. At this point, please restart your PC.