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    47yo's Avatar
    47yo Posts: 20, Reputation: 2
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    #1

    Apr 24, 2007, 05:12 PM
    Improperly installed toilet flange
    We recently bought a house that was built in 1994. I believe the previous owner did some "improvements" - and none too well, including installing new tile in the bathroom. Here's the problem: The toilet was leaking and then came completely loose, so I called the warranty company who sent out some kid who said that the toilet flange was improperly installed, so the warranty company would not cover it. I asked him for an estimate, and after calling his boss he said it would cost a minimum of $2,000 to repair! Help! He said they had to break up the tile and then jackhammer through the concrete slab, then install new pipe and a new flange. The estimate doesn't include pouring new concrete or putting down any tile, naturally. Does this sound reasonable? Are there any other options?
    iamgrowler's Avatar
    iamgrowler Posts: 1,421, Reputation: 110
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    #2

    Apr 24, 2007, 05:27 PM
    Quote Originally Posted by 47yo
    We recently bought a house that was built in 1994. I believe the previous owner did some "improvements" - and none too well, including installing new tile in the bathroom. Here's the problem: The toilet was leaking and then came completely loose, so I called the warranty company who sent out some kid who said that the toilet flange was improperly installed, so the warranty company would not cover it. I asked him for an estimate, and after calling his boss he said it would cost a minimum of $2,000 to repair! Help! He said they had to break up the tile and then jackhammer through the concrete slab, then install new pipe and a new flange. The estimate doesn't include pouring new concrete or putting down any tile, naturally. Does this sound reasonable? Are there any other options?
    Can you upload a photo?
    47yo's Avatar
    47yo Posts: 20, Reputation: 2
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    #3

    Apr 24, 2007, 05:30 PM
    Well - unfortunately, I can't at the moment...
    iamgrowler's Avatar
    iamgrowler Posts: 1,421, Reputation: 110
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    #4

    Apr 24, 2007, 05:38 PM
    Quote Originally Posted by 47yo
    Well - unfortunately, I can't at the moment....
    The estimate for busting up the floor and re-doing the trap arm doesn't sound that far fetched, but I'm willing to bet we could come up with a less expensive solution if we could see how the flange in question was installed.

    Can you borrow a camera?
    47yo's Avatar
    47yo Posts: 20, Reputation: 2
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    #5

    Apr 24, 2007, 05:41 PM
    I do appreciate your quick response - I will try to borrow one. I actually have someone on his way to give me a second opinion right now - if that doesn't work, I'll upload a photo. Thanks!
    labman's Avatar
    labman Posts: 10,580, Reputation: 551
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    #6

    Apr 24, 2007, 05:47 PM
    Check with the lawyer that did your closing.
    47yo's Avatar
    47yo Posts: 20, Reputation: 2
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    #7

    Apr 24, 2007, 08:15 PM
    Here's a picture:
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    iamgrowler's Avatar
    iamgrowler Posts: 1,421, Reputation: 110
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    #8

    Apr 25, 2007, 05:46 AM
    Quote Originally Posted by 47yo
    Here's a picture:
    Not a very big one, though. :(

    I'm thinking you might be able to use a 'Quick Set' cast iron flange on it.

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