The last thing that should be done is to run an AC unit on an extension cord. Did they tell you how this would help? Read the instructions and I an sure they will tell you no extension cord. Many fires have started because of AC units on cords.
The other last thing that should be done is a clerk at Lowe's passing out any information of any trade, unless he has a license in his pocket.
The high amp draw heats up the added connections of the cord, and the cord adds voltage drop.
I am not entirely familiar with new AC units, my guess is that the thermostat is probably electronic and too sensitive. Not sure if you are given any means of adjusting.
A 14KBTU unit will draw about 12 amps at 120 volts. You state the circuit is now dedicated for the AC unit. The minimum size breaker you should have is 15, which may be too small to handle the short cycling.
Since the unit operates fine during the normal portion of the day, the breaker seems to be handling the load OK. What size breaker is on this circuit? And what size wire?
Is your unit #AW149CB? I found this unit at the Samsung website. This unit ,according to the manual, has a built in three minute delay to prevent short cycling, and to prevent the unit from starting prematurely, which would cause the CB to trip.
Have you reviewed the temp and humidity operating ranges of the unit, and does your situation fall with in those ranges?
The only other thing that can be done, if your circuit is a 15 amp CB with #14 wire, is either install a new 20 amp circuit with breaker and #12 wire, or change the 15 amp breaker with a 20 amp breaker, with restrictions.
You are allowed to run the unit on a 20 amp CB on the existing #14 wire, ONLY if the circuit is completely dedicated for the AC unit. Nothing else ,at all, can be on the circuit.
You may get advice from other electricians that this is wrong to do. Ask them to read and understand Article 440 of the National Electric Code, and he will discover that a larger breaker can protect a smaller wire for an AC unit.
Please take the unit off the extension cord. The instructions state that the unit should not be used with a cord, bring this to Lowe's attention, and ask them if they would cover the loss of your home in the event of a fire due to poor advice.
If there is something that needs more clarification, please get back with your questions.
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