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She isn't suppose to use a plastic cap. I contacted the company and processing caps aren't nedded. Teh mist is actually suppose to penetrate your hair. That's the whole purpose for using a steamer. ...

Yes actually it does help, thank you. What's funny is I ordered mine and it came today. I put it together before leaving the salon. A couple of other stylist's client were already asking about it. I...

Your answer makes a great deal of sense. In that the steam must encounter the hair, otherwise it's just heat. Same as a hooded dryer or a heat cap. I am looking into purchasing my on for the salon....