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Thank you all for your quick answers.. I contacted my dad and he is going to try to find the company we used to pump the tank.. hopefully this will be resolved soon!

They put a huuuge tube/hose down it so I thought they pumped it from up there

Oh man I don't know when because that is what I thought he did! :(

They didn't dig a thing..

Fun fact Im from GLen Ellyn, IL :)

Honestly I don't really remember.. I want to say drainline...

New Update: The water has drained from tub and shower.. left gross looking residue.. everything is back to normal.. again. Ugh?

I live in FLorida so even though it is abnormally chilly, it is safe to get on the roof :)

It was a septic pumper and they got on the roof and snaked a pipe on the roof.. is that the vent stack?

Hey there. I tried searching through the plumbing forum for some answers but only got a few bits and pieces that Im not sure really apply to my issue.

Since July, I have had issues with water...