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Thanks for all the information. One last question--- will this heat pump work when the temperatures are consistently around 0? I had one contrator tell me they work great in those conditions, and...

I was quoted $4000 for the MUZA15NA with MSZA15NA fully installed. Sounds like too much of a markup.

Could you tell me how much you paid for the MSZ-A15NA/ MUZ-A15NA?

Thanks!