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That's a good point. We'll look into it and if this seems much larger than an easy fix, especially if there is extensive water damage in the ceiling, I may look into asking for reimbursement or...

This was very detailed and helpful. I easily realized my chain is too long!

We went to HomeDepot and got a professional strength hair clog remover. It helped but did not completely get rid of the clog. I will try to stop by today and buy a snake to try that approach. We...

Hi there,
I just bought my first house and of course the inevitable problems are arising. We have a 1947 duplex home that has been totally redone around 2002. I took a bath for the first time the...