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Hello,
I am looking for FREE telephone ethics for a customer service department.
Ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me...

Hello,
I am looking for a general telephone etchics for a customer service department.
Ex: How to answer the phone, How to ask questions, How to end a call, What to avoid...
If you can help me I...