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Home > Computers & Technology > Hardware > Routers   »   Router 2801 in ROM mommon mode

 
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Old Sep 30, 2009, 10:27 PM
Ahmer Ghafoor
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Router 2801 in ROM mommon mode

Hello There,
basically i have a router Cisco 2801 when i turn it ON then it load and come to the ROMMON mode and giving the following error.
" %C3600-3-SLOTS: Number of slots in chassis is undefined.
%SMC-2-BAD_ID_HW: Failed Identification Test in 0/-1/-1 [1/0]

The module in 0/-1/-1 in this router may not be a genuine
Cisco product. Cisco warranties and support programs only
apply to genuine Cisco products. If Cisco determines that
your insertion of non-Cisco memory, WIC cards, AIM cards,
Network Modules, SPA cards, GBICs or other modules into a
Cisco product is the cause of a support issue, Cisco may
deny support under your warranty or under a Cisco support
program such as SmartNet."

in addition i have been updated the new IOS in it but problem is same. therefore any body have idea what is the suspected fault.

Ahmer Ghafoor

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Old Sep 30, 2009, 11:08 PM   #2  
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I haven't run into this error before and Cisco's sparse explanation of the first error code %C3600-3-SLOTS is "Data stored in the midplane is bad or incomplete. Contact your technical support representative for assistance in updating your system." The midplane is the motherboard of the router to which most everything else plugs into. All I can suggest is to confirm your installed modules are Cisco and undamaged and then contact Cisco. Do you get any warnings about corrupt cookie information?
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