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    blessedmom's Avatar
    blessedmom Posts: 104, Reputation: 6
    Junior Member
     
    #1

    Jun 17, 2010, 01:21 PM
    Does System Restore /Restore Drivers?
    Hi,

    I was cleaning my computer so it can run better. I was removing programs and I removed Microsoft 2007. I only wanted to remove items I didn't use. I thought I would get an option before it finshed removing. There wasn't even a cancel button to click. I want word back. I have a CD but it isn't working. The computer isn't reading it so I tried it on another computer and it still wasn't reading it. Is there anything I can do. I clicked on System Restore and I see Microsoft but whenever I click on it It says preparing to install and then after while I get a box saying
    " This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. Anyone have any thoughts on what I can do? Thank you!
    InfoJunkie4Life's Avatar
    InfoJunkie4Life Posts: 1,409, Reputation: 81
    Ultra Member
     
    #2

    Jun 18, 2010, 10:20 AM

    System Restore doesn't restore programs well. It is hard to do because you have so many files and registry entries to keep track of.

    Are you having trouble with the disk because it is scratched or damaged? You may be able to contact Microsoft and explain your situation and give them your Key. They may be willing to send you a replacement CD for shipping costs.

    Are you getting error messages when it tries to install not due to the medium your are installing from? There may be remnants of the uninstalled program on your computer that are conflicting with your current attempt to install. You can usually get rid of these using a program like Perfect Uninstaller or RevoUninstaller. You also have the option of reinstalling the Operating System as well.

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