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Home > Computers & Technology > Hardware > Printers   »   HP LaserJet 6L won't print

 
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Old Sep 26, 2007, 03:11 AM
Dana2007
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HP LaserJet 6L won't print

My HP LaserJet 6L won't print.

I visited the HP website to download any recent drivers. According to the site, operating system Microsoft Windows XP comes with the driver for this printer. When I click on "Automaticly check if driver needs updating," I get an error message that reads, "HP Instant Support - Driver Check
Your system appears to be blocking popup windows.

HP Instant Support - Driver Check needs to launch
a popup window to run. Your system appears to be
blocking that. Please watch your browser for prompts
asking for permission or configure your system to
allow popups from our site.


This occurs even after I turn off the pop up blocker and after I add the HP to allow pop ups from that site. I have used both Internet Explorer 7 and Foxfire. I have disconnected the printer and removed all printers from the settings.

After I delete and then add the printer back, it still does not print.

I purchased another HP LaserJet printer. (A used one from someone on Ebay) Still does not print. The printing stays in cue saying "printing" while it blinks rapidly. I have to keep canceling print so it will stop blinking.



Forgot to add that what the symptoms were before the printer stopped working completely. First, I could not print from any source unless I closed all the windows except the page I was trying to print. When it finally decided to print, it would print one small area of the document in huge letters that it was taking up the entire paper just to print that very small area. After it would finish printing in that manner, I would resend my document and it would then print normal. Eventually, that didn't work either. Now it won't print at all not even a test page after I add the printer as a new printer.

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Old Sep 27, 2007, 01:38 PM   #41  
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I'm brand new to this site so I have to learn how to do the rating stuff.

Is it possible to rate each thread?

I've been coming to this site for years and could never even take a look at old answers.

I didn't even realize I was already signed up until I tried to sign up about 4 weeks ago.

I bought this recent printer used from someone at Ebay for about $25 together with shipping. I bought it because it's just like the one that broke. The one that broke was always on orange light. I've had that one for several years. Now that I know that the colors have meaning, I notice that to me the orange light mean it was ready.

This printer's orange light always stays on if there is no paper in the paper tray. Since these printers have a defect in that you can only use one sheet of paper at a time, I never keep any paper in the paper tray. So the orange light is always staring at me. After many years of the orange light staring at me, to me it is normal (the ready light).


After you posted information about the manual and learned that the lights had meaning, I realized the orange light was an error light and not a ready light. HOORAY FOR YOU!!!!!

I have never seen a manual for this printer. I learn from intuition. I think machines talk to us. We just have to learn to listen and understand what they are saying to us.

I learned how to use the printer and how to do a test page, etc without reading a manual. Sort of how kids learn nowadays.

THANKS FOR TEACHING ME HOW TO USE AND READ A MANUAL. I DOWNLOADED IT INTO MY COMPUTER.

YOUR ATTENTION TO DETAIL IS WHAT HELPED ME!!!

OK. Now I'm going to go figure out how to do the ratings part. THANKS A MILLION!!
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Old Sep 27, 2007, 01:45 PM   #42  
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I had no clue I had the opportunity to rate the answers at this site.

It looks like it won't let me go back and rate each of the threads.

It says, you must spread some reputation around
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Old Sep 27, 2007, 01:46 PM   #43  
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You can rate each post.

There is a paper path switch on this printer. There may not be a defect at all.

There were links to two manuals. The service and owners.
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Old Sep 27, 2007, 05:53 PM   #44  
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Since attempting to fix this current printer, I learned that they have a defect--they have a tendency to feed more than one sheet at a time. My former printer did that and this one does the same thing. You cannot put more than one sheet of paper in the paper tray because it will feed both of them through EVERY TIME. A stack of paper does me no good anyway because I normally print on both sides of the paper. It looks like free kits were available at one time to fix this defect. I think they are still available but not free. I think it is the rollers that is the problem.



I have had trouble looking at the second manual. I will have to keep trying. They have an icon that allows it to be copied directly to the hard drive but it seems like it's either stuck or it's too slow. I don't know which. I'm going to go try it again and just leave my computer on to see if it will download it to my computer.

I am going to keep going back to see if I can rate each of the threads. Thanks for letting me know I can do this.
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Old Sep 27, 2007, 06:35 PM   #45  
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Paper has a curl and might even be labeled "print this side first". Look carefully on the wrapper. So, it matters.

Static and humidity can affect paper performance too.

There might be a part called a "paper separator". I didn't re-read the service manual.

Stacks are still OK, because there is something called manual duplexing where you check the right options and print on side A odd pages and then the driver tells you to insert the stack in the paper tray upside down and the driver prints side B the even pages.

If your loading the .pdf document within your browser after it loads Adobe has an option to "Save a copy". Not having enough real memory in your computer could compromise the ability to load the document.

This entire discussion is a thread. Each comment is a post. You may only be able to comment once per poster per thread and that's why your being told to spread it around.
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Old Sep 27, 2007, 09:04 PM   #46  
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After having such a difficult time downloading the service manual, I finally had success.

I just tried it again and this time it only took a split second to copy to my desktop.

oh, manual duplexing. Never heard of it. Wow, I have been working myself to death printing one page at a time so I can turn the paper over. LOL

The service manual is coming in handy as the printer is making a bit too much noise when the paper is rolling through. I will have to learn how to clean them.

Thanks again for all of your help. I have learned so much.

I think because I am new here, the system doesn't allow me to rate each of the threads. I will keep trying.

Now that this website lets me come here, I will be around more often.

Thanks again. Have a good night.
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Old Sep 28, 2007, 06:56 AM   #47  
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See this thread about duplexing. It gets off on the wrong foot too:

http://www.askmehelpdesk.com/word-pr...even+odd+pages
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Old Sep 28, 2007, 11:57 AM   #48  
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Just on the paper handling, you can get replacement pickup rollers and separation pads. That's what you need to get the paper feeding through properly again. You can try cleaning them off as they can get dry and full of paper dust.

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Dana2007 agrees: confirms what I have learned about my current printer's defect. Thank you
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Old Sep 29, 2007, 12:07 AM   #49  
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Thanks KeepItSimple and StuMegu

It looks like I didn't get anymore messages in my e-mail box notifying me that I had more messages here.

Unfortunately, I'm not good at mechanical things. I'm good at taking them apart but then I can't put them back together again.

I've lived with a defective printer for a lot of years, I guess I can live with one for a few more days.

But if there is a printer you guys can recommend that doesn't need to be repaired that I can use duplexing on, please let me know.

I think it's time to get a printer that can I can do duplexing on. I've lived with a defective printer for too long. I only spent $25 on this current printer maybe I can donate it to someone.
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Old Sep 29, 2007, 04:39 AM   #50  
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Duplexing is not going to be cheap. If you can get an HP 1320 or 2105, both are lasers with buillt in duplexing. You can also add a duplexing adapter ($80) to several of HP's inkjet printers.

And you still need more RAM
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