We put in a new toliet and flange. Now the toliet don't set flat on floor anymore about 1/2 inch up off floor. It rocks back and forth when you sit on it. Did we put the wrong size of flange in or what? Please help. Thank You.

massplumber2008

OK...got you.

The black flange looks like it is in ok condition. It is the only flange that needs to be there. Is this flange broken? The metal looks bent at one of the johnni bolts. If bent, not concerned..if rotted or cracked..let me know.

Was the red flange screwed down?

Get back to me with thoughts...Mark

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YOURFRIEND

Boths sides at the bolts are cracked. The red toliet flange was bolted down to the black floor flange. We just today took off the red flange and then noticed the broken black flange. So would this be the problem. If we need to replace the black flange how do we go about getting it off. It seems pretty secure to the pipe or whatever it is atached too below.

massplumber2008

YF...install johnni bolts back through the red flange and resecure the red flange exactly as it was. It is a repair flange and looks like hubby did a BANG UP JOB in terms of the approach to the issue (he could have just tried to CAULK the toilet to floor)!! Sorry! I really wanted to slam the guy for ya!!

Then set new wax gasket and re-set the toilet...That should be all you need to do. By what I see...there is no reason for toilet to rock if red flange installed properly.

If rocks after re-installing..get back to me ASAP..I am flying to Lake Isabella!!

Mark

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kao370

is the black flange on the floor broken or has it been replaced

YOURFRIEND

So your saying that the floor (black ) flange being broken at Johnni bolts isn't a reason for the toliet to rock back in forth. The way your saying to put it back together is the way it was and it did rock back n forth. It was like 1/2 inch up off the floor whatever way it was rocked too. Is caulking that strong? Can we replace the black floor flange? If so How?

YOURFRIEND

No it hasn't been replaced. It is broken around both bolts. We are trying to figure out how to take it off in order to replace it if its the problem of the toliet rocking. We don't want to work to quickly and mess up something else.

massplumber2008

YF...they sell a clamshell flange repair kit (see pic.)..look online for clamshell...then cut/snip metal part of closet ring of old (black) flange...and install the clamshell (install/screw to floor).

Let me know thoughts...Mark

Attached Images

the clam2.pdf (32.5 KB, 13 views)

kao370

I have seen it where the ears of the red flange hit the toilet underneath keeping the toilet from sitting tight on the floor. if the black flange is only broken where the joni bolts go then you might try using a spanner flange kit should be able to get them at any home center