Ask Experts Questions for FREE Help !
Ask

Toilet will not flush completely

Asked Feb 6, 2005, 07:53 AM — 26 Answers
Hi, I had just found this forum and this is my first post. My elderly parents live in a 2 story old home with two bathrooms, one on each floor. The toilet on the ground level flushes fine. The one upstairs will not flush solids without filling up a bucket of water and emptying it in the toilet. This has been going on now for over a year. Even as a young kid growing up in this home, some 35 years ago the upstairs toilet would require two flushes to get anything down. Now when you flush, the water rises slowly to near the top of the bowl and then drains slowly down. We are fairly certain that there is nothing plugged in the sewer line because everyone has always been careful of what was being flushed. I do not hear any gurgling anywhere but wonder if it could be a pluged vent pipe. How can I tell if this is the problem and if so, would I have two vent pipes up on the roof, one for the upstairs and one for the downstairs? The upstairs bathroom is dirctly above the downstairs one. Also who do I call to get this reasonable fixed? Could it be a problem with the toilet itself? Thank you for helping.

26 Answers
speedball1's Avatar
speedball1 Posts: 27,693, Reputation: 9551
Senior Plumbing Expert
 
#2

Feb 6, 2005, 09:07 AM
Toilet will not flush completely


Quote:
Originally Posted by wol
Hi, I had just found this forum and this is my first post. My elderly parents live in a 2 story old home with two bathrooms, one on each floor. The toilet on the ground level flushes fine. The one upstairs will not flush solids without filling up a bucket of water and emptying it in the toilet. This has been going on now for over a year. Even as a young kid growing up in this home, some 35 years ago the upstairs toilet would require two flushes to get anything down. Now when you flush, the water rises slowly to near the top of the bowl and then drains slowly down. We are fairly certain that there is nothing plugged in the sewer line because everyone has always been careful of what was being flushed. I do not hear any gurgling anywhere but wonder if it could be a pluged vent pipe. How can I tell if this is the problem and if so, would I have two vent pipes up on the roof, one for the upstairs and one for the downstairs? The upstairs bathroom is dirctly above the downstairs one. Also who do I call to get this reasonable fixed? Could it be a problem with the toilet itself? Thank you for helping.
Hi ,
I have one that most repair plumbers miss.. Look down at the bottom of the bowl. If there is a small hole, then that is a jet that starts the syphon action. If it's clogged the water will just swirl around and slowly go down leaving solids behind. Take your finger,(UGH!) and run it around the inside of the opening. Over the years minerals build up and cut down on the syphon (flush) action. If it is rough or you feel build up, take a table knife and put a bend in it to get around the curve in the bowl and chip and scrap it clear. Next take a coathanger and clear out the holes around the rim. They start the swirling action. And last, check the water level in the tank. It should be 1/2" below the top of the over flow tube. And speaking of the overflow tube, Make sure the small 1/8" tube from the ballcock to the white overflow tube is connected so it discharges in it and that it's flowing when the ballcock fills. This is what raises the water level in the bowl. For a good solid flush they all have to work together. Hope this helps, Tom
Helpful  (1)
tommytman's Avatar
tommytman Posts: 153, Reputation: 9
Junior Member
 
#3

Feb 6, 2005, 09:36 AM
Speedball,
I have this problem as well. Where is the syphon action hole exactly. I have cleared out the jets under the rim of the bowl already.

Thanks
Helpful
labman's Avatar
labman Posts: 10,673, Reputation: 3050
Über Member
 
#4

Feb 6, 2005, 11:29 AM
Not all toilets have them. You kind of have the hole in the bottom that stuff should go down. If the little hole is there, it is on the side towards you of the big hole, maybe a little hard to see.
Helpful
dickwol's Avatar
dickwol Posts: 2, Reputation: 1
New Member
 
#5

Feb 6, 2005, 02:43 PM
Ok, Thank you for the suggestions. I guess that I should try these and not then worry that there is a problem with the vent? I plan on getting up to my parents home again in about a week as they are about 80 my away. I will try to clean the holes around the rim and also the one in the bowl.
Helpful
BigBlue01's Avatar
BigBlue01 Posts: 1, Reputation: 1
New Member
 
#6

May 8, 2008, 10:09 AM
Quote:
Originally Posted by speedball1
Hi ,
I have one that most repair plumbers miss.. Look down at the bottom of the bowl. If there is a small hole, then that is a jet that starts the syphon action. If it's clogged the water will just swirl around and slowly go down leaving solids behind. Take your finger,(UGH!) and run it around the inside of the opening. Over the years minerals build up and cut down on the syphon (flush) action. If it is rough or you feel build up, take a table knife and put a bend in it to get around the curve in the bowl and chip and scrap it clear. Next take a coathanger and clear out the holes around the rim. They start the swirling action. And last, check the water level in the tank. It should be 1/2" below the top of the over flow tube. And speaking of the overflow tube, Make sure the small 1/8" tube from the ballcock to the white overflow tube is connected so it discharges in it and that it's flowing when the ballcock fills. This is what raises the water level in the bowl. For a good solid flush they all have to work together. Hope this helps, Tom
Yea, I have had this problem in a new house for 20 years (one toilet) and now it started happening on two others. After using a toilet auger with no results I was ready to buy a new toilet to see if that helped.

First I checked the net, my first hit was your answer and after ten minutes work all three flush just great after cleaning out the hole in the bottom. Such a simple answer, of course a syphon is needed to move the water down? Thanks a million.
Or should I say $600 which is what three new toilets would cost.

Jim
Helpful
speedball1's Avatar
speedball1 Posts: 27,693, Reputation: 9551
Senior Plumbing Expert
 
#7

May 8, 2008, 10:18 AM


Quote:
Thanks a million.
Or should I say $600 which is what three new toilets would cost.
Just deposit it in my Paypal account Jim! LOL! Glad you're back up and working. Tom
Helpful
XPERT's Avatar
XPERT Posts: 1, Reputation: 1
New Member
 
#8

Sep 6, 2008, 10:23 AM
My old toilet needed additional probing. I tried cleaning all the above holes with the metal hanger and I still had a weak incomplete flush.

It flushed fine dumping a bucket of water into the bowl. So, I reasoned that the vents to the outside were not neccesarily the problem. The problem was the slow speed at which the tank dumped it's water into the bowl during a flush.

So, on a hunch, I rammed the metal wire into the hole under the flapper in the tank. I held the flapper open with one hand while I aimed the stiff wire hanger down and around into the opening using a jabbing motion.

This action loosened a bunch of mineral debris that migrated into the jet opening in the bowl after the next flush. The jet began to shoot brown sandy water into the bowl on flushing. But, I suspected this was good news because I had never seen the jet flow anything in the past. I was ready for jet-powered flushes!

I then cleaned the new debris from the bowl jet with the metal hanger. I had to pick pieces of mineral out by hand from the bowl jet. Now the toilet flushes turbo-powered for the first time in many years!

So, I would add cleaning the tank-to-bowl drain hole to the list of places to clean with the stiff wire hanger.

1) clean the tank-to-bowl drain hole using the wire like a chisel -- push a half a foot down and around
2) clean the jet at the bottom of the bowl -- reach deep jabbing in circles -- about 8 inches into hole
3) clean the angled holes under the rim of the bowl -- they go at a sharp sideways angle into the bowl !
4) sweep the wire into the hole in deep circular motion to try to hit the walls of the passages feeding the holes

If the above sounds like a sexual description -- you can't help it when you talk about plumbing. It just seems to sound creepy no matter how much you try to avoid it!

Of course if you really wanted a nice toilet then you could remove the entire toilet from the floor and take it apart. Remove the tank. Clean all the visible passages into the bowl and under the bottom with a chisel or screwedriver. You could still use the wire hanger to reach deeper. But, now you'd have a better view into the top of the passage that carries the water from the tank into the bowl. Your view and reach are limited when the tank is still attached to the bowl.

I would clean the chiseled areas with a Scotch plastic abrasive pad and Comet cleaning powder to get eliminate future debris buildup. Debris collects to a rough surface faster than a smooth surface. Flush the passages with a garden hose when you're done to remove hidden debris.

Disassembling the toilet would provide a longer solution fix because you can remove the debris from inside the bowl passages rather than leaving it to float around and clog the jet opening again in the near future. If you break large debris pieces they may stay floating around inside the toilet passages because they are too large to get directly into the bowl. They could cause jet cloggging again and again until you disassemble and clean them out with a hose.
Helpful
speedball1's Avatar
speedball1 Posts: 27,693, Reputation: 9551
Senior Plumbing Expert
 
#9

Sep 7, 2008, 07:00 AM


Thank you Xpert,
For adding to the solutions. I haven't run into that before so this is a new one on me but it will sure help others in the future. Good thinking! Tom
Helpful
xflyer95's Avatar
xflyer95 Posts: 2, Reputation: 10
New Member
 
#10

Aug 8, 2010, 08:17 AM
Great help! I used a heavy gauge copper wire ....strong enough to chip and probe yet soft enough to conform to the curved walls in the lower jet opening
Helpful

Not your question? Ask your question View similar questions

 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Add your answer here.

Remove Text Formatting

Undo
Redo
 
Decrease Size
Increase Size
Bold
Italic
Underline
Align Left
Align Center
Align Right
Ordered List
Unordered List
Decrease Indent
Increase Indent
Insert Email Link
Wrap [QUOTE] tags around selected text
Wrap [CODE] tags around selected text
Wrap [HTML] tags around selected text
Wrap [PHP] tags around selected text
Wrap [YOUTUBE] tags around selected text
Notification Type:



Check out some similar questions!

Toilet flush [ 17 Answers ]

I flushed the toilet, the water goes down from the tank, but it swirls around and around in the toilet bowl but does not flush. What is the problem. Help.

Toilet will not completely flush [ 1 Answers ]

I just replaced all the insides of my toilet, now when I flush I have to hold the handle down until all the water runs out of the bowl. If not almost as soon as I let the handle go the flapper will cover up the hole that drains the water into the bowl. I know this is easily fixable, but I don't...

Random toilet flush [ 3 Answers ]

Hi: Hope someone can help. Have ~ 50 yr old toilet with relatively new flapper valve and fill valve that were replaced a year or so ago and toilet worked ok. About two weeks ago toilet would not flush completely and paper etc. Would stay in the bowl. When not working, water would slowly...

Basement Toilet Flush [ 4 Answers ]

Last year we remodeled the basement and added a bathroom. The toilet drain runs only about 3 feet and empties into an ejector pit with pump, shared by the sink and shower. It seems to work well. However, many times the toilet needs to be flushed 3 times to clear it. Plunging doesn't

Toilet Flush Problems [ 1 Answers ]

This just happened last night. Someone in my household used the upstairs toilet, and it clogged badly. When I got home last night I used the plunger for about an hour to try to clear the clog. I got it to the point where the water in the bowl drained, but very, very, slowly. This morning, the...


View more Plumbing questions Search