Hi! Artsy_Girl, welcome to AMHD
For some reason your camera and your PC aren't communicating.
What is everything you have thought of?
Do you download by powered or unpowered USB? Are the cables securely connected?
The program may be corrupted. Have you tried deleting then re-installing the camera program? or you can let Windows use its drivers if it has them. if not then you have to re-install.
Where there any options in either camera or picture editor that you may have recently changed?
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