After installing service pack 3 my computer went into a endless cycle of restarting. I had to do a hard shut down and re-start in safe mode, then restore my computer to a previous date to get the computer to work. Thinking it was one time issue I tried it again with the same results. Is this a problem with the service pack or my computer. Also, my computer won't download anything now.

twinkiedooter

Did you have the Service Pak 2 installed on your computer prior to adding the Service Pak 3? That might be your problem.

Scleros

What brand and model of computer do you have?

EDarabcsek

It's an HP Pavilon. I usually don't pay much attention to the updates from Microsoft, I just download them. I only noticed this one because of the adverse effect it had on my computer. As far as service pack 2, I can't give a definite answer. I may have downloaded it with another update. It's probably obvious, but I'm not very computer savvy. Thanks for help

twinkiedooter

You definitely would have noticed the Service Pak 2 as it was very large. I had to get a disc version of it because I had dial up and it would never finish downloading. Trust me, you would have noticed it,

Scleros

There is a known issue with HP's hard drive imaging, the Intel power management driver, and Windows XP Service Pack 3 on AMD based HP computers. If your computer model is AMD based, see Computer Restarts after Displaying Stop Error 0x0000007E (After Updating with Service Pack 3 for Windows XP).