I have had some bad experience with online computer repair -- one was where
you downloaded their program and then they help repair your computer remotely--
the program caused my computer to go crazy and the person doing the help became
very annoyed with me when I was just trying to explain the original problem...
Then there was a time when I had a simular sound problem, to the one here...
I called Microsoft Help -- PAYED CALL -- Some arrigant young kid thought he knew
it all -- just a waste of my time and money... Didn't even listen to what I said
I also tryed a service where you pay by the year -- they were difficult to work
with -- like you had to make an appointment to get their help -- believe they
changed thier policy after I signed up... I forgot what their name was -- not
important...
Try link IT Helpp posted
IT Helpp - Remote Support Services
Are there certain hours you are available -- PST Hours