Logmein Free: Setting up other people so I can access their computer

RickJ · #1 Sep 20, 2006, 04:53 AM

I get questions from friends about their computer and would like to offer them setting themselves up so that I can access their computer.

I understand that they need to install logmein free, but where do they go from there to allow themselves to be accessed by me?

Thanks!!

NeedKarma · Sep 20, 2006, 04:59 AM

For my parents and family who all own XP I simply use the Remote Assistance. Here is a link I use to help me and them set it up:
http://www.windowsnetworking.com/art.../wxprmass.html

Sorry if I'm a little off-topic.

RickJ · Sep 20, 2006, 05:34 AM

Wow, when did they add remote assistance to XP Home Edition? I remember trying it - probably a year or more ago - and learning that it required XP Pro.

Curlyben · Sep 20, 2006, 05:34 AM

Need beat me to it.
The easiest thing to do is just to use the inbuilt functionality in MSN Messanger.
Works a treat.

RickJ · Sep 20, 2006, 05:43 AM

I see. Ok, that's two options. Thanks!

Now, which one would be the easiest one for me to direct a Novice to - as far as ease of setup and use?

NeedKarma · Sep 20, 2006, 05:45 AM

I've used it when connecting to two XP Home computers. Now that most people have broadband it works quite well. To be honest I have not used it since we all installed wireless routers/gateways so I'm not sure if that becomes an issue.

Curlyben · Sep 20, 2006, 05:50 AM

The good thing about using the messanger one is that it ensure all the correct ports are open and it's pretty easy.
It uses the same connection info as remote assistance, but tends to be a little easier to connect.

RickJ · Sep 20, 2006, 07:15 AM

I see. So currently, then, XP Home can connect as remote?