Hi everyone

As of last night someone managed to hack into my yahoo email account. I would just set a new email up but Ive used my account for several years and everything is stored in there.

I dont know what to do, and how to regain entry, also the longer its left I wonder what someone is doing with my account.

Ive emailed yahoo but am still waiting for a reply, god I hope they can help.

Ive tried to reset/retrieve my password but the system is sure I dont know my own DETAILS!!!

Im stuck for ideas, anything at all would be grateful. Thank you

SilverBack

ScottGem

Other then contacting Yahoo, you are stuck.

Nez

As Scott has told you,I dont think anything can be done.The best advice I can give is to set up another account.There are plenty of free one's on offer.Never store anything sensitive in one account.Spred it over several.Better still,dont store anything sensitive at all.I have three free accounts,one for the family,one for close friends,and one for basic junk sites,which ask you to click on a link(if your not sure it's genuine,dont do it!!)to get entry to a tech site or whatever.My emails,both sent and recieved are mostly boring affairs,with nothing of importance.Always use a good password,both letters,numbers and symbals,and dont forget to write it down,and keep it safe at home.If Yahoo wont help,drop them.


Nez.

NeedKarma

Has anyone tested this YahooPOPS program to see if it works?
http://yahoopops.sourceforge.net/index.php

I may try it this weekend. Apparently it allows you to download your Yahoo mail to Outlook (for example) so that you can save your mail on your local machine.

ScottGem

Looks interesting, but I'm not sure there is much in my Yahoo mail I want to keep.

curious_nic

hi there wel im glad im not the only one as from the 2ndmay i also have been hacked and like yourself i cannot getin even with my password etc ive contacted yahoo several times (about 90and im none the wiser my prob is my husband has ben getting messages via yahoo messenger which contain porn links! my worry is who has the id now as ive a yahoo photo album with mny kids pics in yahoo have been told this but to close my account and delete my id i need to be sighnd in (a bit impossable when uve been hacked and your password changed ,,,any help would be verry gratefull of how to get back my id or close it so my yahoo photos etc all get removed ,
many thanks
nicola(worried mother)

LTheobald

Nicola, as mentioned above - Yahoo cannot be hacked into. Also it's unethical and nobody here would help somebody hack into anything, even if the reasons were legitimate. So I'm afraid apart from keep trying Yahoo, there is nothing that can be done.

curious_nic

maybe ur not up to date ,if yahoo cant be hacked how come my hubby and others on my messenger list are getting pms from me with porn links in then .

NeedKarma

Yahoo Mail and YIM are two separate programs.

LTheobald

It could be possible that you've got a trojan/spyware on your computer. That would explain the sending of the porn links via Yahoo messenger. It might also explain why you can't get into your Yahoo account. The bit of software might have been tracking your key presses or something like that. If it can send porn links to your husband, it could reset your password or send it to someone else.

So do the following:

1. Get a virus scanner and make sure it is up to date. Do a full scan on your PC
2. Download some spyware removers (search for Ad-Aware & Spybot: Search & Destroy on http://www.download.com/)
3. It might also be worth getting a firewall installed. One does come with Windows XP if you are running that.
4. make sure you have the latest security fixes for your version of windows