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cant install defender pro 2009

Asked Jul 26, 2009, 01:23 PM — 11 Answers
Hello

Im OK with computers, not too bad at basic stuff, and I got really good at 'cleaning up' a computer due to my experience with my husbands...um...adult browsing, and having to fix the computer due to malware, spyware and virus'


So my friend was having issues with her computer so I'm sitting here trying to fix it while she is at work.


I ran malwarebytes and ccleaner, and did a disk cleanup (which I think is basically the same as ccleaner, but I did anyway just in case it had something different in it)

And I removed all the unnessisary programs she says she doesn't use, and I did a 'onecare' update, that I guess is like windows update, cept its for vista.

I have no experience with vista, but I'm doing alright I suppose, mostly just a frustrating layout and setup hehe.


Now on to my problem.

She asked me to download her new 'anti' program (has antivirus anti spy firewall antiphishing ect) called Defender Pro 2009. She couldn't get it to install, so I told her I would try to get it.


So, here is what its telling me when I try to install...


This Defender Pro product is not compatible with your operating system. It can only be installed on windows XP SP2 or higher, Vista or Home Server 32b. The installation is aborted.


What is confusing me, is this IS vista. Its the vista home edition. And it has all the updates.

So I'm not really sure why the program seems to think its NOT vista.

Thanks in advance for your help.

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11 Answers
jenniepepsi's Avatar
jenniepepsi Posts: 3,999, Reputation: 2736
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#11

Jul 26, 2009, 06:25 PM
Maybe I should have looked lol.
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seahwk83's Avatar
seahwk83 Posts: 3,288, Reputation: 1135
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#12

Jul 26, 2009, 08:29 PM
Once a month is good and as you already have a day of the month, you should be good with keeping things in order.

System restore points are made every 24 hours by default, but should try to keep a date in mind when all things are working as should be in case need to go back to that particular restore point.

As they are made daily, just keep in back of mind which date would be good to go back to if you may ever need to use one
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