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    Yve57's Avatar
    Yve57 Posts: 4, Reputation: 1
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    #1

    Oct 29, 2006, 03:46 PM
    Southwind V Malfunction
    I bought a Southwind V approximately 2.5 years ago and about one month ago the whole fan/light system stopped working. It does not work with the wall switch or remote control. I checked the electrical panel and the wiring to the fan and everything seems okay there. What else can I do?

    Yvonne Green
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #2

    Oct 29, 2006, 05:41 PM
    Does the LED light up on the remote?

    http://www.ceiling-fans-n-more.com/c...e-controls.php
    Yve57's Avatar
    Yve57 Posts: 4, Reputation: 1
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    #3

    Nov 2, 2006, 12:33 AM
    Yes it does
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #4

    Nov 2, 2006, 12:34 AM
    Probably the receiver is bad. Take the fan back to Home Depot, or call Hampton Bay for a new receiver.

    Wait, does the fan have pullchains? Can you try wiring it without the receiver?
    Yve57's Avatar
    Yve57 Posts: 4, Reputation: 1
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    #5

    Nov 2, 2006, 12:36 AM
    The fan does have pull chains but I can't control the fan with them. I have the fan wired to a switch so I should be able to work it without the control also but I can't.
    Yve57's Avatar
    Yve57 Posts: 4, Reputation: 1
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    #6

    Nov 2, 2006, 12:40 AM
    You wouldn't by any chance have the phone number for Hampton Bay would you?
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #7

    Nov 2, 2006, 01:53 PM
    You need to open up the canopy of the fan, disconnect the receiver, and wire the fan without it. It should work fine. You can buy a new remote/receiver kit if you want to have remote control on the fan again. Wiring instructions here:

    http://www.ceiling-fans-n-more.com/c...fan-wiring.php
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