Hi all, I hope this thread is in the right place.

Here's my question;

I ordered pizza today, I wanted it delivered to my house, so I paid the extra $3.00 charge for the privilege.

I also wanted to pay cash, I had exactly $27.00 on me, and the total came to $26.78.

Now, I usually do tip the driver, and I would have if I had more money, but I figured the extra $3.00 for delivery that I already paid should be enough, besides, as far as I'm concerned tipping is left to the discretion of the consumer.

When the pizza delivery guy came, I gave him the money. He counted it, gave me a very mean look, handed me the pizza and left. He didn't even offer to give me my change.

Is this wrong? Is tipping mandatory? If so, when did this change?

I'm so angry right now that I actually want to send an email to the Pizza place and complain, but I don't want to cost the guy his job, even though he was very rude and discourteous. I think they have a right to know that they are employing someone like that.

I'd like everyone's opinion on what they would do.

N0help4u

Tipping is not mandatory but they will get rude.
They figure they used their time and gas and not consider that you have NO extra money and you could have went hungry if you hadn't ordered a pizza.
If you caught his name or can describe him maybe order another pizza and give a really good tip so that he realizes that maybe you 'were having one of those days' and make him think twice about his attitude.

Altenweg

That's just it, he is the regular guy that delivers our pizza when we order it. He knows that we are usually good tippers. This is the first time that I didn't tip and right away I get attitude.

I don't think he realizes that he just made a big mistake, no more tips for him from now on!

I'm really upset about this, the look he gave me could melt ice.

jillianleab

Your pizza place charges a delivery fee? Weird...

Tipping isn't mandatory, but it is expected. I had a friend who worked at a Chinese delivery place; they would black list people who didn't tip.

Does the delivery fee go to the driver, or to the store? Or is it split? If the full amount goes to the driver I'd say tipping extra is being generous, but otherwise, I understand his irritation. That's not to say he should have been rude, but I understand.

I'd give the shop a call or send an email if it bothers you that much.

N0help4u

since he was your regular guy maybe you should switch pizza places.

Altenweg

The delivery fee is given to the driver, with a small percentage going to the other staff (or so I've been told).

The thing that bothers me is that I normally tip, I just didn't have the extra cash laying around this time and I didn't want to pay with Interac and get charged a fee.

I too can understand his frustration, especially because he's always received a tip from us before. I wish I would have said something to him right after it happened, but his rudeness left me speechless (believe me, that's no mean feat!)

I don't think that I'll send an e-mail to his boss, I don't want to get him fired. I will however mention it to him the next time we order a pizza.

Fr_Chuck

It I get it fast, and it is still hot, I always tip ( and those that read my old posts know I am cheap) But if you don't have enough to do it, you don't and the driver gets over it. With that said, if you were to never tip, I doubt I would have it delivered esp if it is the same driver. ** I have heard drivers confessoin, beleive me,

rpg219

I'm a server myself,and I would say absolutely;and I`ll tell U why. I get paid $2.15 an hour.The tip U guys leave 2.5% of that goes to the Bartender that Makes My drinks from the Bar.2.5% goes to the host at the door that sits U. That does not leave much when U go to doing the adding. But everyone wants the best service they can get,so pay for it!!!!!!!!

EDIT: I am not the server....hubby is, lol. I left my page up and guess he wanted to join us, hahahahaha!

simoneaugie

People who bring you food are paid poorly by most companies in the USA. If you don't want to switch pizza places, talk to him about it next time. Ask him how he felt, tell him how you felt. The partial delivery charge and a good tip everywhere he goes is probably just enough to pay his bills.

In Amsterdam, I tried to tip. The waiter gave it back to me and said that the restaurant paid him well and that a tip was not necessary. In the USA 20% is the "going rate." Granted, it is voluntary. But there are still jerks who buy $100 dollars worth of food and leave $1.

You were not being stingy or a jerk. You were short on cash, he was having a mood. Talk to him about it. United we stand, divided we fall.

msk

I think tipping is not mandatory anywhere. Secondly home delivery was not available in many countires especially asian countires. For the ease of sustomers the food chains and even provision stores started home delivery system for which they keep delivery boys. The thing is that delivery boys are paid poorly all over. And to get a better service or quick delivery tipping became a common feature. Even if you go to a restaurant many times you have to pay tip. The bearers or delivery boys started thinking it as their right. Many times I notice if you do not give a tip or pay less tip (less from bearers view) they look you in a bad way and may not even serve you properly next time. that is another thing you complain to the management and he may remove that person from the job. But many places I have seen written "do not pay any tip". I am working in middle east and if I buy any consumer good such as refrigerator, air conditioner etc, they are delivered to our home free. Normally I offer the deivery man some juice or cold drink as a human gesture. If you see minutely, this tipping is present everywhere in some way or the other.