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    alvone's Avatar
    alvone Posts: 2, Reputation: 1
    New Member
     
    #1

    Oct 6, 2008, 12:49 PM
    Retail law and pricing (In England)
    Hey there, my first question here... Im curious, and can't find any answers on wiki or Google... to do with the laws regarding the pricing of an item.

    Ill give you an example; A bottle of beer in my shop is priced at £2 but it scans through my register at £2.10... now is it the LAW that I have to give the beer for £2? (out of human kindness, I would have course because its not the customers fault)

    I heard recently the law was changed, so that I could turn around and say "Its £2.10 or you can't leave the shop with it".. The reason Im wondering is because a few times people have shouted at me it's the law that I have to get this cheap etc etc... and when I got a manager or supervisor involved, they give the discount, but also inform the customer its no longer the law...

    Are my superiors in the wrong about the law changing?

    Thanks a lot if anyone can answer this!
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
     
    #2

    Oct 6, 2008, 12:54 PM
    The law concerning pricing of goods hasn't changed.
    You cannot charge more than the items indicated price.

    This should cover what you need, it's all under Sale of Goods Act, Price Marking Order 2004. Trading Standards Central - Business Guidance Leaflet
    alvone's Avatar
    alvone Posts: 2, Reputation: 1
    New Member
     
    #3

    Oct 6, 2008, 12:56 PM
    Comment on Curlyben's post
    Exactly what I was looking for. You're a star! :)

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