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Is there such a thing as a lemon law on appliances? I'm having a terrible time with a GE refrigerator. They acknowledged a Moisture-Related problem and have been fixing it at no cost, but enough is enough. I know the repair man on a first name basis. What's my recourse if I'm part of a class action lawsuit to get this repaired?
Is this an ongoing problem ? And, I guess the repairman hasnt been doing his job if the problem still exists. I dont think it would be a class action lawsuit though, that is heavy artillery. Any new appliance I have had trouble with and this is very rare, I get a new one and they take the other away, no questions asked.
GE has already acknowledged that there is a problem with certain models. There is a class action lawsuit already. I'm part of it, that's why they are repairing my refrigerator at no cost. However, this is the 4th time the poor guy has had to come out here. They have replaced the ice maker, ice maker parts, both front doors, fans, etc... there is still a problem with how the ice maker works. There side-by-sides are just lemons. The repair guy says to keep complaining, but for how long??? It's inconvenient to us to have to adjust our schedules for a repairman. My question is : "is there such a thing as a lemon law for appliance ?" You know 3 strikes on the same problem and you're out!
There is a time when you have to cut your losses and just get rid of the horrible thing and get yourself a different make.
I have never heard of the lemon law, never heard of this problem with that particular model, but then, I am in Ontario. I am too busy to put up with anything like that and it would go to the dump before bothering any further, to tell you the truth !! But if you have to prove a point, then go for it !!
A lemon law is a law , normally for new car purchases ( and in just a few areas certain used car purchase) where at a certain point, if the problem is not fixed after doing certain things, you can sue to have the auto replaced with a new one
I would look closely at the warranty and also consider your own law suit against the local vender who sold you the product
Fr Chuck is right. Lemon laws are only applicable in certain states and it is a law that is restricted to automobiles only. Appliances are not covered by this law. You need to look carefully at your warranty.
If you are part of a class action lawsuit, your only recourse is to wait it out. You will most likely get a portion of your money back that you spent on the refrigerator. Fr Chuck, you will need to refresh me on this but I thought that when you have chosen to become part of a class action suit, you cannot hire a lawyer and start your own separate suit. I thought you give up that right.
In any event, whollycow, you might want to check the paperwork on the class action suit and see if it limits you in this way. If it doesn't, you need to weigh how much it would cost to hire a lawyer and try to see if you can get a free replacement frig from GE (do you really want another GE?), against what it would cost just to buy an entirely new refrigerator and just wait for the payout of the class action suit. My guess is the latter would be the better of the two options.
The class action law suit ( you become part of it by merely having meet the requirements) for example I ended up in one because I borrowed money from one company about 15 years ago, If there is a class action law suit against the manufactor on this, it is a law suit against the people who make the unit. And anyone who has one would automaticly be part of it, if they do not ask to be out of it.
But to be honest I have not seen many class action suits actually get the people much money On the last two I was part of, I got a free oil change and about 10 bucks, and it takes years to get it.
But I was thinking that if they bought this from a local appliance store, that the store in local small claims can be held responsible for a non workng product. I doubt if the class action does more than pay for some upgrade part or some payment for service calls , not a replacement machine. ** now this is just my guess and even if they ever do replace it I would be surprised if a class action law suit does not take 10 years to ever get heard or settled.
I am thinking that this person wants something done this decade and often the local store will not want its name dirtied in a law suit.
Have you contacted the store where, you purchased it? Talked to the manager and bluntly ask them what you should do. Then move up the chain, these co. know that they are selling defective products within a month or so.
Keep after them, they are just as responsible as GE, after all they are the ones who actually got your money.