I recently purchased a 10' offset umbrella about a month ago. It is perfect for use on my small patio. Some neighbors just relieved me of two folding chairs from the patio and took the liberty to break my nice new umbrella! The rope mechanism is broken. I am a single lady and do not know anything about repairs of ANY type. Can someone tell me how to repair/replace the rope in a hand crank offset umbrella? Thanks, so much! Prittigrrrl1