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My hp is asking for a product key on start up but I cannot find it?.

Asked Mar 8, 2011, 06:13 AM — 3 Answers
I have had the lap top (HP COMPAQ 6190p) about 4 years and all of a sudden it is asking for a product key? I cannot locate this. I am unable to get onto any of my users as well.

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ITstudent2006's Avatar
ITstudent2006 Posts: 2,233, Reputation: 1666
Networking & Computers Expert
  
#2

Mar 8, 2011, 06:21 AM
Product Key for what?
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AbuBakr_Fin's Avatar
AbuBakr_Fin Posts: 216, Reputation: 38
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#3

Mar 8, 2011, 10:29 AM
I think that happened to me once and I had to check it from under the battery after I removed it. Anyway I`m not sure, but what I do know is you should just contact HP customer service and ask them.
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ITstudent2006's Avatar
ITstudent2006 Posts: 2,233, Reputation: 1666
Networking & Computers Expert
  
#4

Mar 8, 2011, 06:51 PM
Again, this depends on what product key you are needing. If it's for an OS and it's a genuine copy of Windows you can find it in many places, (registry, tag, etc..)
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