Ask Experts Questions for FREE Help !
Ask

Help desk

Asked Oct 11, 2005, 08:30 AM — 8 Answers
Instructions

Compose an email for each of the following situations.


A user emails the helpdesk requesting access to shared drive \mnthyreportsclinic. This shared drive does not exist, however a shared drive \monthlyreports does exist. Email the user requesting clarification.

Search this Thread
Share |
8 Answers
RickJ's Avatar
RickJ Posts: 10,075, Reputation: 4374
Uber Member
  
#2

Oct 11, 2005, 09:22 AM
Are you looking for instructions on how to set this sort of thing up for a website or webpage?
Helpful
Chery's Avatar
Chery Posts: 3,728, Reputation: 3545
Gone, But Not Forgotten
  
#3

Oct 11, 2005, 09:37 AM
Quote:
Originally Posted by computerkev
Instructions

Compose an email for each of the following situations.


A user emails the helpdesk requesting access to shared drive \\mnthyreportsclinic. This shared drive does not exist, however a shared drive \\monthlyreports does exist. Email the user requesting clarification.
This sounds very suspiciously like a school task you are assigned. We are not here to do your assignments for you, if this is the case, Sorry.
Helpful
ScottGem's Avatar
ScottGem Posts: 58,070, Reputation: 28135
Computer Expert and Renaissance Man
  
#4

Oct 11, 2005, 10:09 AM


As Chery said, we don't do homework assignments. If you want to copose the e-mials and post them asking for our opinions, that we will do. But the assignment was given for YOU to do as a learning exercise.
Helpful
fredg's Avatar
fredg Posts: 5,001, Reputation: 3542
Uber Member
  
#5

Oct 12, 2005, 04:47 AM
Compose
Hi,
You can get all the research you can read by going to http://www.google.com, or other search engines, by typing in "shared drives", without quotes, then click on Search or Go.
Best of luck,
Fredg
Helpful
ScottGem's Avatar
ScottGem Posts: 58,070, Reputation: 28135
Computer Expert and Renaissance Man
  
#6

Oct 12, 2005, 05:24 AM


Quote:
Originally Posted by fredg
Hi,
You can get all the research you can read by going to http://www.google.com, or other search engines, by typing in "shared drives", without quotes, then click on Search or Go.
Best of luck,
Fredg

Another case of your not reading the question carefully. His assignment was to compose a response e-mail to a request for access to a shared drive. I sincerely doubt that googling "shared drives" is going to help with that.
Helpful
fredg's Avatar
fredg Posts: 5,001, Reputation: 3542
Uber Member
  
#7

Oct 12, 2005, 06:41 AM
Opinions
Quote:
Originally Posted by ScottGem
Another case of your not reading the question carefully. His assignment was to compose a response e-mail to a request for access to a shared drive. I sincerely doubt that googling "shared drives" is going to help with that.
Hi,
Another case of interference. Tried it?
Fredg
Helpful
Curlyben's Avatar
Curlyben Posts: 18,081, Reputation: 8728
Admin & Wine Expert
  
#8

Oct 12, 2005, 07:41 AM
Quote:
Originally Posted by fredg
Hi,
Another case of interference. Tried it?
Fredg
Mr Pott meet Mr Kettle.

'Nuff said.
Helpful
ScottGem's Avatar
ScottGem Posts: 58,070, Reputation: 28135
Computer Expert and Renaissance Man
  
#9

Oct 12, 2005, 06:03 PM


Quote:
Originally Posted by fredg
Hi,
Another case of interference. Tried it?
Fredg
Yes I did. Got a lot of hits that explained what a shared drive is, but nothing that explains how to answer a help desk request. You keep make a bigger fool of yourself with your garbage answers.
Helpful
Not your question? Ask your question View similar questions
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Add your answer here.

Remove Text Formatting
 

Undo
Redo
  
Decrease Size
Increase Size
Bold
Italic
Underline
Align Left
Align Center
Align Right
Ordered List
Unordered List
Decrease Indent
Increase Indent
Insert Email Link
Wrap [QUOTE] tags around selected text
Wrap [CODE] tags around selected text
Wrap [HTML] tags around selected text
Wrap [PHP] tags around selected text
Wrap [YOUTUBE] tags around selected text
Notification Type:



Check out some similar questions!

Help desk [ 5 Answers ]

I need to now where I can find any kind of information on help desk such as where can I joun magazines and learn more about the help desk industry and how companies run their help desks ?

Help Desk [ 15 Answers ]

Hi I have an interview this coming Friday for the position of Help Desk, just wondering what questions do you think will be asked by the interviewer.. Thanks

Help desk [ 3 Answers ]

Identify sources of technical support information that can serve as the essential information tool for ICT system support desk?

Desk top set up [ 1 Answers ]

? How do I delete pictures from the desktop settings

View more Other Computers questions Search