Cannot forward email

rtwess1 · Sep 24, 2009, 05:04 AM

I try forwarding my email and I get message cannot forward until I click on uhl or url not sure which at bottom of page. However when I get to bottom of page it is not there and I have nothing to click. It's asking this so that I can type a copy of the letters and numbers they ask to copy. Help please. Stuck

Cedarln2265 · Sep 24, 2009, 08:22 PM

would need some more information; what email are you trying to use to forward email?

rtwess1 · Sep 25, 2009, 05:47 AM

Trying to send aol to yahoo

NeedKarma · Sep 25, 2009, 05:52 AM

So you are using AOL Mail then?

Cedarln2265 · Sep 25, 2009, 05:52 AM

ummm have to check on AOL get back to you

rtwess1 · Sep 25, 2009, 05:59 AM

First in answer to need Karma - Love your picture. Yes, I am using aol 9.1 to be exact

Cedarln2265 · Sep 25, 2009, 06:05 AM

To forward email you insert addresses in the TO: box....Are you doing this from your Address/Contact list?

NeedKarma · Sep 25, 2009, 06:08 AM

Thanks

I hate to tell you but AOL is a dying business. I doubt there are many here that could offer you tech support short of googling an answer. AOL's tech support is notoriously abysmal. I would look into getting a new internet provider. Be forewarned - there are many horror tales concerning people trying to cancel their AOL service and have a very difficult time.

JudyKayTee · Sep 25, 2009, 06:09 AM

With AOL you get whatever it is you want to forward on your screen, hit the forward option on the right hand side, either take the forwarding address off your address book OR type it in and hit "send."

That isn't working for you?

You might be getting confused because once you hit forward you get pretty much a blank screen - sort of a cover page. That doesn't mean the email you are attempting to forward isn't being sent.

It doesn't matter what provider the other person is using.

rtwess1 · Sep 25, 2009, 06:48 AM

Thanks for your help and all others who tried to help. Have problem solved seems aol had some problem and the msg kept coming on. Now is has disappeared and, yes, have different provider it is verizon fios but haven't figured out how to transfer all my addresses from aol to verizon. Thanks again for all the help and have a super weekend.

rtwess