I cannot access to internet but the internet connection is good

donf · Jan 21, 2008, 11:07 AM

This may be a very dumb question, but I do have one for you.

Are you using a laptop computer? I have a Toshiba laptop and along the front edge of the keyboard there is a slider switch that activates the Wireless protocols.

Also, check your network settings to verify that your wireless network is activated.

wolfcandy2 · Jan 27, 2008, 02:15 PM

Did you check that you have a connection in your control panel

ebr · Mar 17, 2008, 01:45 PM

I have a similar problem. My 4 yr old laptop can't access the internet either directly from the modem or with the wireless router. It indicates a 169 ip address and I can't do any configsys checks because it says media disconnected.

Any clues on how to make this work?

jkessel · Jun 1, 2008, 09:11 PM

NOTE: This could be caused by something you may have done or something someone told you to do after the problem started. If you have changed any network settings like adding an IP address make sure you let us know otherwise we'll be wasting time. NOTE END!

Having a wireless connection from your PC to your ROUTER DOES NOT mean your ROUTER has a good connection to the INTERNET. Make sure your DSL modem or Cable Modem has all the correct lights solid then re-power your ROUTER by pulling out the power plug for a few seconds and replugging it in again. Then reconnect your laptop to the wireless.

MAKE SURE YOU ARE CONNECTED TO YOUR ROUTER AND NOT YOUR NEIGHBORS ROUTER by checking the Network name or SSID.

ericmmonda · Jun 4, 2008, 10:26 AM

Once you verified you are connected to the wireless router (should say connected in Task Tray by system clock) do the following:
1) Select Start | Run | CMD *Press Ok*
2) Type: tracert 64.233.169.147 *Press Enter*

Please copy and paste information into thread.

aung2bo · Jun 4, 2008, 11:48 PM

Something I can be on the Modem. If modem is not working properly , you cannot connect to the internet even your wireless router is ok.

Now you got the signal from wireless router . That mean your wireless router is still ok. But If your router configuration is wrong , you still can't connect to internet ..

check your router configuration and modem.

murshad · Feb 10, 2012, 12:00 AM

I have a main server named user and balance with two telephone lines each with 4 mb. if we do connect both lines at a time than at the user end there is no browsing and even the download speed remains very slow.but in the office, the browsing and downloading speed is perfect. if we attach all the users at one line than the browsing remains fifty fifty and the downloading speed too. what is the actual problem and how it can be resolved. why in the office everything is o.k but at the user end very slow.?

nirajjee · Jun 30, 2012, 09:18 PM

can somebody help me my computer is connected but when i try to open gmail.com says your url is not valid and cannot load.
how can i get rid of that.

erixom · Jul 8, 2012, 07:09 AM

try this: How to Refresh Your IP Address on a Windows Computer: 5 steps

I cannot access to internet but the internet connection is good

Add your answer here.

Check out some similar questions!