Cable modem

walt17 · #1 Jul 3, 2009, 03:52 AM

I have a cable connection. Recently I have been loosing internet connection. Typically 1-3 minutes. ISP has checked the lines and signal strength was good. Of course my connection was fine while the tech was here.

Does this problem sound like a modem issue? It's a Webstar (by Scientific-Atlantic) and only three years old. If not what else could I check?

I will have to buy a replacement modem so I prefer to eliminate other causes first. If this sounds like a modem issue, any recommendations on brands.

Computer is an HP media center.

GrantHillsSA · Nov 4, 2009, 05:08 PM

Hey there

Does the Modem loose connection or the PC.

Try updating the modem's firmware. Goto Manufacturer's website.
Should be under Support/Downloads

Cheers
Grant



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