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new battery wont keep laptop on

Asked Apr 13, 2012, 09:43 AM — 6 Answers
I have a hp nc6400 that I put a new battery in.. when you try to run laptop on just battery it wont run but for just a few minutes altho it says fully charged...then when you put ac adpter back in it says 75% charged...

Is it a bad battery ? or maybe the charger? the charger is not oem it is a replacement

6 Answers
Curlyben's Avatar
Curlyben Posts: 18,169, Reputation: 8753
Admin & Wine Expert
 
#2

Apr 13, 2012, 09:55 AM
Is the battery a HP original and did you charge it completely before use. ?
Also what OS are you running..
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fer810's Avatar
fer810 Posts: 29, Reputation: 10
New Member
 
#3

Apr 13, 2012, 10:26 AM
no it is a replacement running win 7 pro and i dont know if it was fully charged before use but I am assuming it was...as they just recently tried to run it with just battery...it is a laptop I upgraded for someone...I did go ahead and order a oem charger...
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Curlyben's Avatar
Curlyben Posts: 18,169, Reputation: 8753
Admin & Wine Expert
 
#4

Apr 13, 2012, 10:39 AM
As it's a non-brand and new it may well need a few charge/discharge cycles before the OS registers it correctly..
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fer810's Avatar
fer810 Posts: 29, Reputation: 10
New Member
 
#5

Apr 13, 2012, 10:50 AM
Quote:
Originally Posted by Curlyben View Post
As it's a non-brand and new it may well need a few charge/discharge cycles before the OS registers it correctly..
Thanks you are always great with the help!
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cdad's Avatar
cdad Posts: 11,115, Reputation: 6615
Internet Research Expert
 
#6

Apr 13, 2012, 07:40 PM
Are you the one that installed the battery ? Did you check the ah rating on them to make sure it was close ?
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fer810's Avatar
fer810 Posts: 29, Reputation: 10
New Member
 
#7

Apr 13, 2012, 07:43 PM
Quote:
Originally Posted by califdadof3 View Post
Are you the one that installed the battery ? Did you check the ah rating on them to make sure it was close ?
I did not instal but i did make sure it was compatible I havent heard from him yet tonight..he did say the last dischrge/charge he got more life out of it..I do believe curly was right..I am hoping anyway
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