Ask Experts Questions for FREE Help !
Ask
    kenbock's Avatar
    kenbock Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Aug 9, 2007, 11:05 PM
    HP Pavilion dv5000 reset to factory operating system
    After weeks to trying to remove a Trojan virus from my computer, I was told that I could reset to the factory operating system to get rid of it. I realize I will lose all of my prgrams, but I don't care any more. How do I do this?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Aug 10, 2007, 02:05 AM
    Yep it's a simple case of boot to the recovery CD's and follow the on-screen instructions.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #3

    Aug 10, 2007, 02:13 AM
    But save your data first! Burn to a CD or DVD or USB key.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #4

    Aug 10, 2007, 08:02 AM
    On an HP, during the boot process is a choice to enter Recovery. You can use that (if you don't have a Recovery CD) and run the Recovery utility.
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

No Operating System [ 7 Answers ]

I have a IBM 390X laptop, and the computer has successfully completed the hard disk data wiping process. Al Data on the computer is now unrecoverable. The computer is designed for win98, and I have a CD Windows 98 Second Edition. What are the steps I need to take to get this computer working...

View more questions Search