Ask Experts Questions for FREE Help !
Ask

DVD not working on Compaq laptop

Asked Sep 11, 2008, 08:54 AM — 7 Answers
Hi. New to this site. The DVD player on my Compaq Presario V4000T notebook is not working. It is recognized in Device manager and is showing in My Computer. When I insert a CD or DVD, I can hear it start to spin up, but is "chatters" and then when it stops the disk is not recognized. This notebook was shipped recently. Any ideas?

Thanks,

Joe

7 Answers
seahwk83's Avatar
seahwk83 Posts: 3,288, Reputation: 1135
Ultra Member
 
#2

Sep 11, 2008, 09:00 AM
Has it ever worked?

Is this a new laptop?

When was last time worked?

Have you tried multiple discs, music, movie, data...and the discs are clean and not scratched?

With disc in drive, right click on drive and click properties, does anything come up?

Any changes that either happened or that you perhaps made to your computer around the time that the problem started
Helpful
StaticFX's Avatar
StaticFX Posts: 943, Reputation: 389
Senior Member
 
#3

Sep 11, 2008, 09:03 AM
What OS? Did you contact Compaq?
Helpful
jdkill's Avatar
jdkill Posts: 3, Reputation: 1
New Member
 
#4

Sep 11, 2008, 09:35 AM
Quote:
Originally Posted by jdkill
Hi. New to this site. The DVD player on my Compaq Presario V4000T notebook is not working. It is recognized in Device manager and is showing in My Computer. When I insert a CD or DVD, I can hear it start to spin up, but is "chatters" and then when it stops the disk is not recognized. This notebook was shipped recently. Any ideas?

Thanks,

Joe
Seahwk83:

Yes it was working

No its a Compaq V4000T

It was working until I shipped it home. Now it is not working

I have tried multiple discs and they are know working discs

It just shows the info for the DVD drive when I right click on the drive and check properties. Nothing about the disc.

The only change made was that it was shipped from one location to another.

I am running Windows XP Pro.

Compaq was no help at all.


Thanks
Helpful
StaticFX's Avatar
StaticFX Posts: 943, Reputation: 389
Senior Member
 
#5

Sep 11, 2008, 09:51 AM
Can you manually slide the laser? Pop open the cd drawer... And gently move the part that has the lens in it.. Just a smidge. Don't touch the lens.

Try again. I'm just wondering if something get jostled in shipping. (or dropped )
Helpful
jdkill's Avatar
jdkill Posts: 3, Reputation: 1
New Member
 
#6

Sep 11, 2008, 10:00 AM
I was able to slide the laser a little. It seemed a little difficult to move. But it did not help. Still not working. What is the "Home" position for the laser? All the way in or out?
Helpful
StaticFX's Avatar
StaticFX Posts: 943, Reputation: 389
Senior Member
 
#7

Sep 11, 2008, 10:11 AM
Doesn't matter... It is supposed to reset itself when it fires up and reads the info off the cd (starts at the center)

Is this a removable drive? Try popping it out..checking the pins/connector etc... Then re-inserting (I think it has to be off? I don't remember)
Helpful
ap20's Avatar
ap20 Posts: 1, Reputation: 1
New Member
 
#8

Jul 3, 2012, 01:37 AM
Dear Sir,

I m also having same problem with my Cpmpaq preserio Cq60-408 tx laptop
if u find any solution kindly tell me also.

Thanks
Anand,
anandprajapat@gmail.com
Helpful

Not your question? Ask your question View similar questions

 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Add your answer here.

Remove Text Formatting

Undo
Redo
 
Decrease Size
Increase Size
Bold
Italic
Underline
Align Left
Align Center
Align Right
Ordered List
Unordered List
Decrease Indent
Increase Indent
Insert Email Link
Wrap [QUOTE] tags around selected text
Wrap [CODE] tags around selected text
Wrap [HTML] tags around selected text
Wrap [PHP] tags around selected text
Wrap [YOUTUBE] tags around selected text
Notification Type:



Check out some similar questions!

COMPAQ Laptop compatible CD/DVD drive required [ 1 Answers ]

I have a COMPAQ Presario 2200 model centrino processor 256 MB 15" Screen laptop. By default it had come with Toshiba DVD/ CD-RW Combo drive. Due to its location on laptop at right bottom side during operation its BUS cable is cut. As per vendor drive has to be replaced. In this scenario I request...

Compaq Presario 1621 Laptop [ 2 Answers ]

Where can I buy a new battery and AC Adapter cable for a Compaq Presario 1621 Laptop?

Format laptop compaq nx8220 [ 3 Answers ]

Hi there, does anyone know how to format a compaq nx8220 business laptop. I currently have windows XP and I want to clear out all my files and keep my operating system. Please let me know. Thank you, KG

Upgrading DVD drive for Compaq laptop [ 5 Answers ]

Anyone tried upgrading Compaq laptop DVD ROM to DVD R/W? I have COMPAQ Presario 2100 which came with DVD ROM attached. I tried opening the bottom cover but I can't lift the cover ajar more than a 1/2 inch. Without opening the case, is there an easy way to take out the DVD ROM and replace it?


View more Laptops questions Search