Code 19 with my Optical drives!

ponteinc · Sep 25, 2004, 07:20 PM

I'm having exact same problem. Have HP 844 computer
Using Windows XP Home . I hope someone can help.

marljac · Sep 25, 2004, 08:36 PM

I solved the problem. Thanks anyway!

ponteinc · Sep 26, 2004, 06:54 AM

How did you solve the problem of the "corrupted registry" ?

Ponteinc

KSX · Sep 26, 2004, 11:41 AM

Hi
I'm having the same problem too - can you supply details of how you fixed it? I'm on XP PRO. Thanks.

marljac · Sep 26, 2004, 08:51 PM

Here's the piece of advice that worked for me. Let me know if this helps you. If not I have some other feedback that might help you.

If you are using Windows XP try the following steps...

1. Click Start.
2. Click Run.
3. In the "Open" field type REGEDIT.
4. Click OK.
5. Click "File" in the menu bar.
6. Click "Export" from the drop down menu this will open a new box.
7. Click the down arrow beside "Save In" and select "Local Disk (C".
8. In the File Name field type BACKUP.REG.
9. Verify that under the “Export Range”, that the radio button is beside "All".
10. Click Save.
11. Click the plus sign (+) beside HKEY_LOCAL_MACHINE.
12. Click the plus sign (+) beside System.
13. Click the plus sign (+) beside CurrentControlSet.
14. Click the plus sign (+) beside Control.
15. Click the plus sign (+) beside Class.
16. In the left hand window pane click on {4D36E965-E325-11CE-BFC1-08002BE10318} to select that key.
17. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard.
18. Confirm with an OK.
19. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard.
20. Confirm with an OK.
21. Click the "X" in the upper right hand corner of the Registry Editor window to close it.

Restart your Computer in order for the registry - fix to work.

Hope this information helps,

KSX · Sep 29, 2004, 11:34 AM

Hi - thanks so much! It took about a minute and worked. What a relief. I'm keeping the instructions at hand in case I can pass them on to anyone else.
Best wishes
Kath

Teddykhil · Oct 9, 2005, 01:40 AM

Thanks Marj for the report on Code 19. I had it once before a couple of years ago on other machine but today of all days showing off my laptop to some friends and the bloody DVD/CD RW drive wouldn't show up, yeah got to know its the days yeah need it and it ain't there. Thanks again for the post.

TTFN TeddyKhil

Blueoldham · Oct 17, 2005, 11:40 AM

Any ideas what causes this error to begin with? I removed the filters from a customers pc and with in a week, the filters had been reset. Any ideas as to a cause?

Thanks.

karzot · Mar 16, 2008, 05:01 PM

Marljak: Thank you very much for your help! I'm using Vista OS and your procedure worked just fine on my computer.

Code 19 with my Optical drives!

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