Would you recommend calling the employer after you've sent a resume? I kind of go both ways on this, on one hand I don't want to seem pushy but on the other I want them to know I'm interested. If so can you provide and example of what you should say? Thanks for any ideas for suggestions.

chuff

You know what's interesting is that in my position I sort of go into a role where by I'm always smiling and joking around with the staff but I put my foot down immediately when someone does something that is against company or common sense policy. Ironically enough in my pesonal life I've let myself be pushed around and not put my foot down. Maybe that's why I've been a popular boss but never a great catch! I don't know why I've never thought about that until just now.

My good traits are being stubborn, listening (much different from solving the problem just to make the guest be quiet) and usually being genuinely happy as opposed to fake happy, which you see a lot of in hotels and restaurants. I've gotten Christmas cards from guests, personal gifts, huge tips, personal inviations to go places, job offers and when that happens you feel like your really doing something right. Above and beyond just "guest relations."

The one thing I've learned in this business is when I get great service anywhere, in any relm of life I immediately tell the supervisor. Most people only complain to the manager when something goes wrong but very few take the time to point out when something went right or beyond the expectations. When you deal with the public, you hear a lot of really stupid things, I think the stupidest complaint I ever got was from a guy who I had made golf reservations for but then it rained. He was screaming over this and after about 5 minutes I said, "Sir I did not make it rain." His response....."Yes you did, this is your fault." So don't mess with me people, I have the power to make it rain over anywhere you want to be at a certain time! But after you hear stuff like that it's nice when someone goes out of there way to say thanks or let the GM know you came through for them. I think that's an trait I wouldn't have picked up if I went to work in another industry.

RubyPitbull

LMAO Chuff. I will call you after I plant my garden if the weather isn't cooperating! heehee

RubyPitbull

Hey Fr Chuck, if pushy and bossy are your good traits, what are your bad ones? Do I want to know? Or will it scare the monkey poopy out of me? Be careful now! My hair is already standing on end as you can see.

chuff

Actually I'm going to type print that out and use it as a guide. Once I get going I can talk for hours (as you can probably imagine by some of my threads) but I never seem to have the right way to start the conversation so that's actually going to help me going as well as get them talking.

chuff

Absolutely! You'd think I'd harness my power to help end droughts and assist putting out forest fires but instead I use it to stop one guy from playing a round of golf!

RubyPitbull

You are a terribly insensitive person. I am very ashamed of you.