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    DoubleD1054's Avatar
    DoubleD1054 Posts: 1, Reputation: 1
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    #1

    May 31, 2008, 02:23 PM
    Can't Print Web Doc.
    I can print anything on my printer from a Word Document, or Microsoft Money Doc. But when I go on line I can't print any web Doc. I am using Vista. It was working until today.
    morgaine300's Avatar
    morgaine300 Posts: 6,561, Reputation: 276
    Uber Member
    		  
    #2

    May 31, 2008, 07:47 PM
    Since you apparently can't print anything, it's either the printer itself, or the connection to it, or the communication with it. i.e. it's not Word, Money or the web.

    It would help a whole lot to know exactly what happens when you try to print and any error messages you are getting. But in the meantime, couple of quick things...

    Make sure the printer is plugged in. :-) And make sure your ink cartridge isn't out.

    Check the cable connection to the printer on both ends. Assuming this still works the same way in Vista, I would also go into the printer from Control Panel (in the Start Menu) and do the test page and see what it does. (Right click on your printer and go to Properties.) There is also a troubleshooter in there you can run.

    You may need to reinstall drivers.
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