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The request lookup key was not found in any active activation context

Asked Feb 8, 2007, 07:04 AM — 21 Answers
Hi there

Please can somebody help me by guiding me on how to solve this problem I have with my internet.

Well the problem is when I type in a web address in the address bar on top but every time I click on Go it comes up with : "THE REQUEST LOOKUP KEY WAS NOT FOUND IN ANY ACTIVAITON CONTEXT"

The same thing also appears when I try to open an attachment from e-mail. I need this as I can't finish a presentation.


I don't know how to fix this problem

Summary The problem seems to stem from an upgrade issue with Microsoft. Whether upgrading XP or going to IE 8, it seems IE7 was being left installed causing conflict.

The solution to the problem comes from user LostKanuk in answer #9 below. It involves uninstalling IE7 cleanly.
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21 Answers
ScottGem's Avatar
ScottGem Posts: 58,007, Reputation: 28105
Computer Expert and Renaissance Man
  
#2

Feb 8, 2007, 07:09 AM


Did this always happen? How do you connect to the Internet? Dial up, broadband, Network (Wifi)? What changes did you make before this started? Have you tried using System Restore to go back to before it started.
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lisa_katherin's Avatar
lisa_katherin Posts: 18, Reputation: 5
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#3

Feb 8, 2007, 07:11 AM
This always happens and I can't point out anything in particular to how it happened. I am on dial-up and its broadband.
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ScottGem's Avatar
ScottGem Posts: 58,007, Reputation: 28105
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#4

Feb 8, 2007, 07:31 AM


Huh? Its either dial up or broadband not both. You may not be able to point out anything, so you list everything that changed. We may be able to pick it out.
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gimpPAC's Avatar
gimpPAC Posts: 3, Reputation: 0
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#5

Feb 21, 2007, 05:12 PM
I'm having the same problem as lisa_katherin...

I just reinstalled Windows XP (not what I wanted to do) and my Internet Explorer address bar is not working. I type in an address and hit enter, an alert message pops up saying the following:

"The requested lookup key was not found in any active activation context."

This also happened when I tried to go to "Online Support" from the Help menu or when I try to access my favorites. Luckily, I set Google as my home page and I can access different pages through the search, but that's a huge pain.

I have searched and found possible answers here:
"Requested lookup key" IE7 Problem - MSDN Forums

Basically, try uninstalling and reinstalling IE7 and then reboot. If that doesn't work, it appears other users had to reformat their computer... @_@ Man, I sure hope I don't have to do that...I just spent all day installing programs on this stupid laptop. I'll let you know how that turns out for me...
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kurt20's Avatar
kurt20 Posts: 1, Reputation: 1
New Member
  
#6

Mar 4, 2007, 04:57 AM
HI!
Please can somebody help me by guiding me on how to solve this problem I have with my internet.

Well the problem is when I type in a web address in the address bar on top but every time I click on Go it comes up with : "THE REQUEST LOOKUP KEY WAS NOT FOUND IN ANY ACTIVAITON CONTEXT"

The same thing also appears when I try to open an attachment from e-mail, and when I am clicking links on web sites. I need this as I can't finish a presentation.


I don't know how to fix this problem, can someone please help?
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ScottGem's Avatar
ScottGem Posts: 58,007, Reputation: 28105
Computer Expert and Renaissance Man
  
#7

Mar 4, 2007, 05:29 AM


Did you read the answer posted by gimpPAC? Also check the link he provided. This seems to be a problem with IE7.
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gimpPAC's Avatar
gimpPAC Posts: 3, Reputation: 0
New Member
  
#8

Mar 4, 2007, 05:55 AM
Just an update from my end. Uninstalling and reinstalling IE7 did not work, so we had to wipe the computer. I hope this won't be the case for you all.

I think the reason this came up in the first place was that I accidentally started reinstalling windows when I wanted to install Office (I know, how do you mistake Windows for Office? I was really tired at the time). I stopped the reinstall when I realized what I did, but I think perhaps that's when the damage was done. -.- I would recommend NOT stopping an install process for Windows once you begin! Or installing software when you are out of it. -.-

For the record, I'm a female, but there isn't really any way you could have known that...
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Lostkanuk's Avatar
Lostkanuk Posts: 1, Reputation: 5
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#9

Mar 15, 2007, 11:23 PM
Quote:
Originally Posted by lisa_katherin
hi there

Please can somebody help me by guiding me on how to solve this problem I have with my internet.

Well the problem is when I type in a web address in the address bar on top but every time I click on Go it comes up with : "THE REQUEST LOOKUP KEY WAS NOT FOUND IN ANY ACTIVAITON CONTEXT"

The same thing also appears when I try to open an attachment from e-mail. I need this as I can't finish a presentation.


I don't know how to fix this problem
Hi Lisa,
If you haven't found the answer and for anyone else looking this solution worked for me. I installed XP Pro over top of a copy of XP Home. All of a sudden I started getting the above and got very frustrated...

It was because of IE7 the solution is to uninstall IE7 using the following command on the START -> RUN

%windir%\ie7\spuninst\spuninst.exe

This uninstalled IE7 and makes it so that you can reinstall it later.

Hope this helps

LostKanuk
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gimpPAC's Avatar
gimpPAC Posts: 3, Reputation: 0
New Member
  
#10

Mar 16, 2007, 04:19 AM
Quote:
Originally Posted by Lostkanuk
Hi Lisa,
If you haven't found the answer and for anyone else looking this solution worked for me. I installed XP Pro over top of a copy of XP Home. All of a sudden I started getting the above and got very frustrated...

It was because of IE7 the solution is to uninstall IE7 using the following command on the START -> RUN

%windir%\ie7\spuninst\spuninst.exe

This uninstalled IE7 and makes it so that you can reinstall it later.

Hope this helps

LostKanuk
LostKanuk, is this method of uninstalling more "complete" than uninstalling through the Control Panel? I did my uninstall through the Control Panel and it seemed to have worked, but did not ultimately solve the problem. I reinstalled IE7 through my Windows XP disc and the same problem occurred.

If you look at my post above, I found another site saying that if uninstalling and reinstalling IE7 doesn't work, you might need to wipe your computer and start over...which is what I had to do. -.- At least you can back up files and such if you have to go that route. But no one wants to go through reinstalling all their software again, so I was just wondering if there was a "better" way of uninstalling and reinstalling programs?

In any case, it seems this problem occurs when one is installing or reinstalling windows.
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