My NEW mail & Mail To Be Sent are not showing up on AOL 9.0, how do I fix this?

SA0328 · #1 Feb 11, 2008, 07:27 PM

How do I get my NEW mail and Mail To Be Sent to show up on AOL? I use the AOL 9.1 software, Windows 2000.
As you may or may not know, AOL allows several screen names, mail shows up on all other screen names, the problem is with only one screen name. When I am on another screen name and try to switch screen names, I get an AOL error message..... "The filing cabinet is currently in use and cannot be opened. Please wait and try this action again." Of course I waited...... nothing! When I click on Read Mail at the top tool bar, which tells me I have 997 NEW emails under this particular screen name, setting is set to show mail by EVERYONE....the mail box appears, but mail is invisible? will not open?..... I can open OLD mail, SENT mail though...even compose and send mail. I have tried clicking RESTORE on the AOL software tab..... still does not work. I have tried redownloading the AOL software, restarting my computer.....same problem. Anyone else having this same problem!?!?!? VERY FRUSTRATED!!!! Any help and/or suggestions would be greatly appreciated!

Thank You!

DanceRVC · Nov 4, 2008, 04:35 PM

I am having the same problem. Did you ever figure out how to fix it? Robin

SA0328 · Nov 4, 2008, 05:34 PM

Quote:

Originally Posted by DanceRVC

I am having the same problem. Did you ever figure out how to fix it? Robin

AOL said my AOL software had been corrupted/damaged and that I would need to reload the AOL software..... so I re downloaded AOL .... this fixed the problem.
It is my belief that AOL's webmasters are constantly trying to improve AOL's features and service...... due to this, their website has problems off and on...... personally, this gets VERY irritating, so much so that I am rethinking continuing with their service.
Hope you are able to get your problems fixed..... I know how totally frustrating it is.

Have a "good" day!
Linda

DanceRVC · Nov 4, 2008, 07:05 PM

Thanks for the response. Robin

ljcincy · Jan 9, 2009, 06:11 AM

Quote:

Originally Posted by SA0328

How do I get my NEW mail and Mail To Be Sent to show up on AOL? I use the AOL 9.1 software, Windows 2000.
As you may or may not know, AOL allows several screen names, mail shows up on all other screen names, the problem is with only one screen name. When I am on another screen name and try to switch screen names, I get an AOL error message..... "The filing cabinet is currently in use and cannot be opened. Please wait and try this action again." Of course I waited...... nothing! When I click on Read Mail at the top tool bar, which tells me I have 997 NEW emails under this particular screen name, setting is set to show mail by EVERYONE....the mail box appears, but mail is invisible? will not open?..... I can open OLD mail, SENT mail though...even compose and send mail. I have tried clicking RESTORE on the AOL software tab..... still does not work. I have tried redownloading the AOL software, restarting my computer.....same problem. Anyone else having this same problem!?!?!? VERY FRUSTRATED!!!! Any help and/or suggestions would be greatly appreciated!

Thank You!

did uget this figurede out i need help now

DanceRVC · Jan 9, 2009, 11:17 AM

Unfortunately, I could not fix it. Fortunately, it was a Screen Name that I rarely used so I just deleted the Screen Name & created a new one. I'm sure this is not what you want to do, but I am sorry, I don't have anything more that would help. Good Luck. Let me know if you can solve your issue. I would be interested. Robin

GHorn · Aug 15, 2009, 09:12 PM

I am having this very same problem. I was running AOL 9.0 when the problem started. I upgraded to 9.1 but still have the same problem. I've been using this addy for about 19 years. This is very frustrating!



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